Disaster Workforce Engagement Manager

American Red Cross•Honolulu, HI

3d•$66,200 - $70,600

About The Position

The Disaster Workforce Engagement Manager guides, leads, and supports trained volunteer teams delivering disaster cycle services. The role builds, sustains, and energizes the volunteer workforce to promote continuous engagement, using established processes and collaborating with volunteer services staff. It also works with volunteers to help communities prepare for disasters. The position supports disaster response and recovery across the assigned geographic area, including regional deployments outside the employee’s region at least once a year. Employees must meet training and physical-capacity requirements for deployment. Regional travel is expected, and the role reports to an office in Honolulu. Relocation assistance is not available. The stated Hawaii salary range is $66,200–$70,600 per year; actual pay may depend on location, skills, experience, and comparison with employees in the role.

Requirements

Bachelor’s degree or an equivalent combination of education and related experience.
At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to deliver a social services program or service.
Current valid driver’s license and good driving record.
Ability to coordinate staff and volunteer activities.
Excellent interpersonal, verbal, and written communication skills.
Demonstrated collaboration with diverse groups and individuals representative of the community; ability to manage multiple priorities, facilitate, solve problems, market programs, lead, and manage partnerships.
Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside regular duty hours, including nights and weekends.
Ability to meet the stated training and physical-capacity requirements for deployment.
Ability to meet the position’s physical requirements, including lifting or moving up to 30 pounds occasionally and working at a computer terminal for extended periods.

Nice To Haves

Demonstrated ability to develop creative and innovative solutions to complex challenges.
Ability to think critically and adaptively in dynamic or high-pressure environments.
Ability to lead through adversity, guide teams through complex challenges, and drive effective solutions using strategic problem-solving.

Responsibilities

Facilitate and support a diverse volunteer team implementing volunteer-led disaster cycle services programming, ensuring services are rapid, accessible, equitable, and culturally and linguistically responsive to clients’ urgent disaster-caused needs, with a focus on frontline communities.
Assist in implementing specific disaster cycle services program activities or functions within an assigned geographic area.
Engage disaster volunteers as the primary workforce and support a workforce representative of the communities served, culturally and linguistically.
Support local efforts to prepare and mobilize communities and engage partners in preparing for, responding to, and recovering from disasters and emergencies.
Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team responses to local home fires, or support specific functional tasks within the assigned geographic area.
Serve as a local point of contact for partners and communities, working with local organizations and leaders to support frontline communities and community resiliency before, during, and after disasters.
Participate in regional disaster response operations after completing required training.
Deploy to disaster relief operations outside the region at least once a year, subject to training and physical-capacity requirements.
Work daily within the assigned geographic area or region to engage and mobilize communities, provide leadership or functional support, and support volunteers.