Disability Services Specialist Supervisor

State of NebraskaLincoln, NE
Onsite

About The Position

The Nebraska Department of Health and Human Services is seeking a Waiver Services Specialist Supervisor to lead a team that ensures waiver services are accurate, timely, and person-centered. This role supports individuals across the state who are aging or have physical disabilities, traumatic brain injuries, or intellectual/developmental disabilities.

Requirements

  • Bachelor’s degree and professional experience in education, psychology, social work, sociology, human services, or a related field.
  • Experience within a specialized developmental disabilities service system in the delivery of habilitation and/or case management services.
  • Experience leading, coordinating, directing, monitoring, and/or supervising others.
  • Valid driver’s license and access to reliable transportation.
  • Strong knowledge of HCBS Waivers and community-based support systems.
  • Skill in coaching teams, managing performance, and problem-solving with empathy and efficiency.
  • Ability to interpret regulations, analyze medical/functional documentation, and make eligibility determinations.
  • Effective communication, time management, and organizational abilities.
  • A passion for supporting individuals to live full, self-directed lives in their communities.

Nice To Haves

  • Familiarity with Nebraska’s Aged & Disabled or DD service systems, statutes, and waiver processes.
  • Experience supervising in a health or human services setting.
  • Knowledge of Medicaid Home and Community-Based Services (HCBS) Waivers.
  • Experience with Therap, NFocus, and Microsoft Office programs.

Responsibilities

  • Supervise and support a team of Waiver Services Specialists who determine eligibility and funding for a variety of HCBS Waivers (including AD, TBI, CDD, DDAD, and FSW).
  • Provide training, technical assistance, and performance feedback to ensure high-quality service delivery and continuous professional growth.
  • Develop and implement internal procedures, monitor compliance, and ensure consistency in waiver operations and eligibility determinations.
  • Serve as a liaison between DHHS, Medicaid providers, families, and stakeholders to resolve concerns and ensure timely, effective services.
  • Analyze medical documentation, evaluate level of care, authorize Medicaid payments, and guide staff through appeals and dispute resolution processes.
  • Track data, create training tools, and support continuous improvement in program evaluation and service quality.

Benefits

  • 156% state-matched retirement contribution
  • 13 paid holidays
  • Generous leave benefits
  • Tuition reimbursement
  • Public Service Loan Forgiveness (PSLF)
  • 79% employer-paid health insurance
  • Dental and vision coverage
  • Employer-paid $20,000 life insurance
  • Career growth opportunities
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