DISABILITY DETERMINATION SUPERVISOR

Arizona Department of Administration•Tucson, AZ

3d•Onsite

About The Position

The Department of Economic Security’s Disability Determination Services Administration is seeking a Disability Determination Supervisor to direct the work of professional Disability Specialists or Medical Consultants who analyze and determine eligibility for Social Security disability insurance and supplemental security income benefits. This is an in-office position located at 4710 South Palo Verde Road, Tucson, Arizona. The supervisor provides first-line supervision, guidance, and direction on Social Security disability program policy; assigns and reviews work; responds to customer inquiries and complaints; assesses and provides training; evaluates staff performance; and reviews rules, regulations, policies, and procedures issued by the Social Security Administration. The role requires leadership, sound judgment, strong communication and organizational skills, and the ability to manage changing workloads and complex program matters. The ideal candidate has a bachelor’s degree or an equivalent combination of education and experience, along with four years of professional or technical experience adjudicating Social Security disability claims. Employment is contingent on required background and reference checks and successful completion of E-Verify. The role is subject to mandatory fingerprinting and an FBI background investigation under HSPD-12.

Requirements

Bachelor’s degree or an equivalent combination of education and experience, and four years of professional or technical disability determination experience adjudicating Social Security disability claims (ideal candidate preference).
Knowledge of complex federal laws, regulations, and policies governing Social Security disability benefit eligibility.
Knowledge of program planning and evaluation methods, management and program policies and procedures, medical, physiological, and psychiatric terminology, and the effects of such conditions on functional capacity.
Knowledge of leadership and management principles and practices, public administration, departmental rules and procedures, complex management functions, and performance measurement methods.
Skill in critical thinking, attention to detail, and using automated systems to enter, retrieve, research, analyze, and interpret statistical and programmatic data.
Ability to read, understand, and interpret complex federal, state, departmental, and legislative rules, laws, policies, and procedures.
Ability to manage administrative functions and multiple projects, use time effectively, and perform complex work using independent judgment.
Strong organizational, interpersonal, oral communication, and written communication skills.
Ability to navigate multiple applications simultaneously and gather, organize, summarize, and report information from varied sources.
Ability to organize and direct others, analyze situations, and take effective action.
Ability to apply technical knowledge and skills effectively.
Ability to exercise discretion and independent judgment, adapt to changing priorities and workloads, and work toward short- and long-term goals.
Ability to communicate and present plans effectively and respond to management questions.
Successfully pass background and reference checks and complete the Electronic Employment Eligibility Verification Program (E-Verify).
Undergo mandatory fingerprinting and an associated FBI background investigation under HSPD-12.

Nice To Haves

Bachelor’s degree or an equivalent combination of education and experience, plus four years of professional or technical disability determination experience adjudicating Social Security disability claims.

Responsibilities

Provide first-line supervision to Disability Specialists or Medical Consultants and guide staff in applying Social Security disability program policy.
Plan and assign work to subordinate staff; review casework for accurate administrative, medical, and vocational development and evaluation.
Respond to complaints, grievances, and inquiries from internal and external customers.
Research and respond to program-related questions from claimants, congressional representatives, advocates, and attorneys.
Assess unit training needs and provide training and mentoring as needed.
Prepare performance evaluations for subordinate staff.
Review rules, regulations, policies, and procedures provided by the Social Security Administration.
Organize, direct, coach, counsel, motivate, delegate to, train, and evaluate a diverse group of employees.
Create, maintain, and complete special projects and reports accurately and on time.
Establish and maintain cooperative working relationships with public and private organizations, institutions, agencies, and individuals.
Travel as needed.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Arizona State Retirement System participation and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.