Disability Determination Supervisor

Arizona Department of Administration • Phoenix, AZ

2d • Onsite

About The Position

The Disability Determination Services Administration within the Division of Benefits and Medical Eligibility is seeking a supervisor to direct the work of professional Disability Specialists or Medical Consultants who analyze and determine eligibility for disability insurance and Supplemental Security Income benefits. The role provides first-line supervision, guidance on Social Security disability program policy, and oversight of casework and staff performance. This is an in-office position in Phoenix, Arizona. The stated salary is $40.0860 per hour. The posting closes November 11, 2026.

The ideal candidate has a bachelor's degree or an equivalent combination of education and experience, plus four years of professional or technical disability determination experience adjudicating Social Security disability claims. Candidates must complete background and reference checks, E-Verify, and the applicable fingerprinting and FBI background investigation. Driver's license requirements apply if driving or use of a vehicle is an essential job function.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• Four years of professional or technical disability determination experience in the adjudication of Social Security disability claims.
• Knowledge of complex federal laws, regulations, and policies governing eligibility for disability benefits under the Social Security Act; program planning and evaluation; management and program policies and procedures; medical, physiological, and psychiatric terminology and conditions; and research and analysis of statistical data or policy and procedural changes.
• Knowledge of leadership and management principles and practices, departmental rules and procedures, public administration, complex management functions, and methods for creating, implementing, and monitoring performance measures.
• Skill in critical thinking, attention to detail, using automated systems to enter, retrieve, research, analyze, and interpret data, and interpreting complex federal, state, departmental, and legislative rules and policies.
• Skill in managing administrative functions and multiple projects, time management, independent judgment, organization, interpersonal communication, and presenting complex information clearly in writing and orally.
• Ability to organize and direct others; analyze situations and act effectively; apply technical knowledge; and establish cooperative relationships with public and private organizations and individuals.
• Ability to exercise discretion and independent judgment, adapt to changing priorities and workload, work toward short- and long-range goals, and communicate plans and respond to management questions.
• Ability to travel as needed.
• Successfully pass background and reference checks; employment is contingent upon completion of these checks and the agency's ability to reasonably accommodate restrictions.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify) as a newly hired State employee.
• Submit to mandatory fingerprinting and an associated FBI background investigation under HSPD-12 for DBME Disability Determination Services Administration hires, transfers, and current employees.

Nice To Haves

• The ideal candidate has a bachelor's degree or an equivalent combination of education and experience, and four years of professional or technical disability determination experience adjudicating Social Security disability claims.

Responsibilities

• Provide first-line supervision to Disability Specialists or Medical Consultants; guide staff in applying Social Security disability program policy and plan and assign subordinate staff work.
• Review casework to ensure accurate administrative, medical, and vocational development and evaluation.
• Respond to complaints, grievances, and inquiries from internal and external customers, including researching and answering program questions from claimants, congressional representatives, advocates, and attorneys.
• Assess unit training needs and provide training and mentoring.
• Prepare performance evaluations for subordinate staff.
• Review rules, regulations, policies, and procedures provided by the Social Security Administration.
• Organize and direct others' work, manage a diverse group of employees, and coach, counsel, mentor, train, motivate, delegate, and evaluate staff.
• Create, maintain, and complete special projects and reports accurately and on time; communicate plans and respond to management questions.
• Travel as needed.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Arizona State Retirement System participation and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
• Deferred compensation plan
• Wellness plans
• Tuition reimbursement
• Stipend opportunities
• Infant at Work Program
• Rideshare and public transit subsidy
• Career advancement and employee development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager