Director, Tri-Cities Imaging Center

Inland Imaging•Kennewick, WA

About The Position

The Director, Tri-Cities Imaging Center provides strategic and operational leadership for the imaging center, ensuring high-quality patient care, operational excellence, financial performance, and a positive employee experience. The Director collaborates with radiologists, executive leadership, and key stakeholders to advance organizational initiatives, support growth, and align site operations with Inland Imaging’s mission, values, and strategic priorities. This is a full-time, regular position working Monday through Friday, 8:00 a.m. to 5:00 p.m. at Inland Imaging Tri-Cities locations. The role oversees site operations and performance; clinical quality and regulatory compliance; staff leadership and development; financial and resource management; strategic growth and business development; physician and stakeholder collaboration; and organizational leadership. It directly supervises assigned staff and partners with Human Resources, clinical leaders, and executive leadership on personnel and organizational matters. The Director must maintain confidentiality and comply with HIPAA, PHI, health and safety, and company policies. The role requires effective communication, sound judgment in handling sensitive information, professional conduct, teamwork, and regular attendance. Rotating to other shifts and locations may be necessary, and work at night, on weekends, or on holidays may be required. A valid state driver's license and proof of insurance are required. The successful candidate must pass a background check and a post-offer, pre-employment drug test, and must not appear on the HHS OIG List of Excluded Individuals.

Requirements

Bachelor’s degree in Business Management or a related field, or similar on-the-job experience.
At least 5 years of direct clinical experience.
At least 5 years of operational leadership experience.
Healthcare leadership experience, preferably in radiology or a medical practice, with P&L responsibility.
Knowledge of overall operations and demonstrated leadership experience.
Business development experience, especially within healthcare, and ability to analyze data to support growth decisions.
Knowledge of health-system operating dynamics.
Strong verbal and written communication skills, including presenting to large groups.
Customer insight-based marketing strategy and sales effort optimization skills.
Strong business acumen and strategic thinking skills.
ARRT, ARDMS, or similar credential, with current Washington State licensure maintained.
Proficiency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, PACS, RIS, Medicalis, and EPIC.
Must pass a background check per RCW 43.43.830–840 and must not appear on the HHS OIG List of Excluded Individuals.
Must pass a post-offer, pre-employment drug test.
Valid state driver's license and proof of insurance.
Ability to rotate to other shifts and locations as needed; nights, weekends, and holidays may be required.

Nice To Haves

Master’s degree, MBA, or MHA.
Certified Radiology Administrator (CRA).

Responsibilities

Provide overall leadership and accountability for imaging center operations, efficient workflows, service excellence, and organizational goals.
Monitor operational performance and implement improvements to productivity, patient access, efficiency, and patient experience.
Collaborate across departments to coordinate delivery of imaging services.
Partner with radiologists and clinical leadership to maintain imaging quality, patient safety, and clinical excellence.
Ensure adherence to clinical protocols, organizational policies, accreditation standards, and regulatory requirements.
Advance continuous quality improvement through performance monitoring and corrective action.
Lead and develop assigned staff and foster an accountable, collaborative, positive work environment.
Oversee workforce planning, staffing effectiveness, employee performance, professional development, and engagement.
Promote communication, teamwork, and a culture aligned with Inland Imaging’s core values.
Oversee site financial performance, operating budgets, resource allocation, and cost management.
Ensure effective utilization of staffing, equipment, technology, and supplies, and participate in capital planning.
Collaborate with executive leadership and radiologists on service expansion, innovation, and business growth.
Support strategic initiatives and programs that advance organizational priorities.
Monitor market trends, emerging technologies, and healthcare developments to inform planning.
Build relationships with radiologists, referring providers, health system partners, and internal departments.
Serve as an operational liaison, facilitating communication, collaboration, and resolution of service-related concerns.
Support initiatives that strengthen physician relationships, patient access, and Inland Imaging’s reputation.
Contribute to organizational planning, policy development, and cross-functional initiatives.
Communicate operational results, opportunities, and challenges to executive leadership.
Directly supervise assigned staff, including delegation, coaching, performance management, and employee development.
Maintain accountability for staffing, staff engagement, employment compliance, and a safe, respectful work environment.
Maintain confidentiality and follow HIPAA, PHI non-disclosure, security, health and safety, and other company policies.
Communicate effectively, maintain accurate follow-through on instructions and commitments, and use discretion when handling confidential or sensitive information.
Treat patients and coworkers with dignity and respect, provide excellent customer service, and comply with Joint Commission and HIPAA regulations.
Rotate to other shifts and locations as needed; nights, weekends, and holidays may be required.
Participate in self-directed learning and continuing education.