Tri-Cities Area Manager

Apex Companies•Richland, WA

2d•$170,000 - $200,000•Onsite

About The Position

Apex Companies is seeking a high-performing Area Manager to lead operations in the Tri-Cities Area, based in Richland, WA. This role supports the Division Manager in achieving key performance indicators (KPIs) for the Richland office group and associated staff. The Area Manager will collaborate on and lead operations to meet delivery and revenue goals, overseeing staff across engineering, geotechnical, survey, and environmental disciplines. The position involves supporting both public and private clients and collaborating with other area managers to expand the company's presence across Washington. Apex is a rapidly growing firm in the AEC industry, known for its strong leadership, collaborative culture, and commitment to exceptional outcomes. The company offers annual bonus opportunities, equity awards, and a $20,000 sign-on bonus for this role.

Requirements

Bachelor's degree in Civil Engineering.
15+ years of progressive civil consulting experience
Professional Engineer (PE) license in Washington
Demonstrated experience leading multidisciplinary infrastructure design projects from pursuit through construction while keeping projects within scoped schedules and budgets.
Proficiency with Microsoft Office and AutoCAD Civil 3D.
Excellent verbal, written, and presentation skills.
Proven business development and client relationship experience.

Nice To Haves

Experience with MicroStation/OpenRoads Designer and 3D roadway modeling.
Existing relationships with Cities of College Place, Kennewick, Pasco, Richland, Walla Walla, and West Richland, Wenatchee, Spokane, and other regional agencies across the northwest.
Experience managing alternative delivery projects and multidisciplinary consultant teams.

Responsibilities

Evaluate and report opportunities for growth within the Area and Division, collaborating with the DM and Practice Leads on hiring decisions and positioning the department for profitable project delivery.
Support local Project Managers in developing scopes, fees, and SPTs and obtaining approval through the Signature Authority Matrix (SAM).
Oversee, track, and report project delivery KPIs, including delivery support, early identification of challenges, client engagement support, and strategies to resolve billing-related issues.
Participate in the ongoing project review process, identifying delivery deficiencies, revenue at risk, and resolving issues with PMs, Practice Leads, and accounting staff.
Report, track, and communicate Area-specific divisional business KPI metrics.
Track the project portfolio within the Area and foster cross-communication between offices, departments, and other Apex technical practices.
Participate in all hiring decisions within the Area prior to sending for Divisional and Regional hiring approvals.
Participate in personnel changes with Practice Leads and Project Managers as they relate to project delivery within the office.
Support preparation of Quarterly Business Summary for distribution to Division Manager, Practice Leads, and Market Sector Leads.
Oversee operations and delivery being carried out by area project managers both for Public and Private teams within their area.
Communicate effectively with other Area Managers within the Division and across the region to address workload and resourcing needs associated with project delivery.
Communicate effectively with Marketing, Talent Acquisition, and Business Office leads.
Review project contracts and maintain signature authority for new contracts. Responsible for identifying contract change management with PMs within the Area and resolving payment disputes.
Responsible for establishing and implementing project change procedures with PMs and Technical Leads for client-related changes. Also responsible for evaluating and supporting internal team changes with PMs when staff need to be moved off a project due to skill set limitations or performance concerns.
Track project closeout and follow up with PMs to identify project delivery challenges and implement contracting best practices within the Area to better align future project delivery efforts with KPIs and reduce project financial losses.
Responsible for managing financial performance within the Area.
Understanding key business metrics.
Track the practice portfolio of projects.
Provide quarterly reports to Division Manager.
Complete project reviews and work with Project Managers to address project challenges.
Research and understand aged accounts receivable and aged unbilled balances.
Track project challenges, budget overruns, scope issues, and related concerns.
Attend office RevGen meetings.
Maintain signature authority for contracts with clients and subcontractors according to SAM.
Maintain an in-depth understanding of the practice groups delivering work within the Area.
Understand technical deliverables associated with each practice group.
Understand contracts and change management strategies associated with practice group deliverables.
Understand quality work products and typical client expectations.
Manage people as a supervisor and support other supervisors.
Serve as a resource to Area supervisors and staff.
Enforce consistent and timely completion of performance reviews.
Practice active listening and serve as a resource for supervisors, PMs, and Practice Leads.
Remain familiar with Apex hiring practices and facilitate coordination with Talent Acquisition and Human Resources teams.
Participate in the hiring process for new staff joining the office within the Division.
Work with supervisors on terminations, departures, retention efforts, and other personnel matters.
Participate in performance reviews within the office and performance improvement plans (PIPs), as needed.
Communicate effectively with leadership, peers, supervisors, and staff.
Demonstrate strong verbal and written communication skills.
Use mediation skills to address employee conflicts. Support the development, implementation, and follow-up of PIPs when needed.
Understand the business development process.
Maintain client relationships, including working with PMs to expand Apex’s footprint within the Area.
Be aware of new client connections coming into an office.
Review Area proposals, support the go/no-go process for pursuits, and ensure pursuits align with Area and Divisional marketing goals.
Collaborate with Commercial Leads, Division Managers, and Regional Commercial Lead regarding execution of marketing strategies within Area including key hires in support of area marketing initiatives.