Tri-Cities Area Manager

Apex Companies•Richland, WA

2d•Onsite

About The Position

Apex Companies is seeking an Area Manager to lead operations within the Tri-Cities Area, based in Richland, WA. This role supports the Division Manager in achieving key performance indicators (KPIs) for the local office and staff. The Area Manager will collaborate on and lead operations to meet delivery and revenue goals, overseeing staff across engineering, geotechnical, survey, and environmental disciplines for both public and private clients. The position involves driving operational success, collaborating with other area managers for marketing and workload balancing, and growing the company's presence across Washington. Apex is a growing consulting and engineering firm committed to employee development, impactful projects, and a collaborative culture. The company offers annual bonus opportunities, equity awards, and a $20,000 sign-on bonus for this role.

Requirements

Bachelor's degree in Civil Engineering.
15+ years of progressive civil consulting experience
Professional Engineer (PE) license in Washington
Demonstrated experience leading multidisciplinary infrastructure design projects from pursuit through construction while keeping projects within scoped schedules and budgets.
Proficiency with Microsoft Office and AutoCAD Civil 3D.
Excellent verbal, written, and presentation skills.
Proven business development and client relationship experience.

Nice To Haves

Experience with MicroStation/OpenRoads Designer and 3D roadway modeling.
Existing relationships with Cities of College Place, Kennewick, Pasco, Richland, Walla Walla, and West Richland, Wenatchee, Spokane, and other regional agencies across the northwest.
Experience managing alternative delivery projects and multidisciplinary consultant teams.

Responsibilities

Evaluate and report opportunities for growth within the Area and Division, making hiring recommendations to the DM and positioning the department for profitable project delivery.
Support local Project Managers in developing scopes, fees, and SPTs, and obtaining approval through the Signature Authority Matrix (SAM).
Oversee, track, and report project delivery KPIs, including delivery support, early identification of challenges, client engagement support, and strategies to resolve billing issues.
Participate in project review processes, identifying delivery deficiencies, revenue at risk, and resolving issues with PMs, Practice Leads, and accounting staff.
Report, track, and communicate Area-specific divisional business KPI metrics.
Track the project portfolio within the Area and foster cross-communication between offices, departments, and other Apex technical practices.
Participate in all hiring decisions within the Area before sending for Divisional and Regional hiring approvals.
Participate in personnel changes with Practice Leads and Project Managers as they relate to project delivery within the office.
Support the preparation of Quarterly Business Summaries for distribution to leadership.
Oversee operations and delivery carried out by area project managers for both Public and Private teams.
Communicate effectively with other Area Managers within the Division and across the region to address workload and resourcing needs.
Communicate effectively with Marketing, Talent Acquisition, and Business Office leads.
Review project contracts and maintain signature authority for new contracts.
Identify contract change management with PMs within the Area and resolve payment disputes.
Establish and implement project change procedures with PMs and Technical Leads for client-related changes.
Evaluate and support internal team changes with PMs when staff need to be moved off a project due to skill set limitations or performance concerns.
Track project closeout and follow up with PMs to identify project delivery challenges and implement contracting best practices within the Area.
Manage financial performance within the Area, understanding key business metrics, tracking the practice portfolio of projects, and providing quarterly reports to the Division Manager.
Complete project reviews and work with Project Managers to address project challenges.
Research and understand aged accounts receivable and aged unbilled balances.
Track project challenges, budget overruns, scope issues, and related concerns.
Attend office RevGen meetings.
Maintain signature authority for contracts with clients and subcontractors according to SAM.
Maintain an in-depth understanding of the practice groups delivering work within the Area, including technical deliverables, contracts, change management strategies, quality work products, and typical client expectations.
Manage people as a supervisor and support other supervisors, serving as a resource to Area supervisors and staff.
Enforce consistent and timely completion of performance reviews.
Practice active listening and serve as a resource for supervisors, PMs, and Practice Leads.
Remain familiar with Apex hiring practices and facilitate coordination with Talent Acquisition and Human Resources teams.
Participate in the hiring process for new staff joining the office within the Division.
Work with supervisors on terminations, departures, retention efforts, and other personnel matters.
Participate in performance reviews within the office and performance improvement plans (PIPs), as needed.
Communicate effectively with leadership, peers, supervisors, and staff, demonstrating strong verbal and written communication skills.
Use mediation skills to address employee conflicts.
Support the development, implementation, and follow-up of PIPs when needed.
Understand the business development process, maintain client relationships, and work with PMs to expand Apex’s footprint within the Area.
Be aware of new client connections coming into an office.
Review Area proposals, support the go/no-go process for pursuits, and ensure pursuits align with Area and Divisional marketing goals.
Collaborate with Commercial Leads, Division Managers, and Regional Commercial Lead regarding execution of marketing strategies within Area.