Director, Trade Shop

City of New York•New York City, NY

About The Position

The Department of Social Services (DSS), comprised of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS), provides essential benefits and services to New Yorkers and works to prevent and address homelessness. HRA’s General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA social service programs, including facilities planning, construction, renovation, repair and maintenance, building services, health and safety coordination, property management, contract administration, and warehouse operations. Under the direction of the Executive Director of the Bureau of Construction and Building Maintenance (BCBM), the Director of Trade Shop exercises independent judgment and initiative to manage approximately 70 trade staff, oversee emergency responses, and ensure compliance with regulatory standards. The Director implements the Executive Director’s strategic vision operationally while making day-to-day and time-sensitive decisions to maintain smooth operations. The role may temporarily supervise the unit in the absence of the Executive Director of BCBM. Candidates hired provisionally in this title must take and pass the civil service exam when it becomes available to be eligible for continued employment.

Requirements

  • Eight years of full-time experience in construction, repair, alteration, and/or rehabilitation of multiple dwellings, commercial, industrial, or public buildings in a qualifying capacity, including as a general contractor, construction superintendent, procurement specialist, cost-estimation evaluator, field supervisor, or inspector; at least 18 months must be in a supervisory or administrative capacity involving responsibility for a large number of buildings.
  • Alternatively, education and/or experience equivalent to the experience requirement; all candidates must have at least 18 months of the specified specialized supervisory or administrative experience.
  • College education leading toward a baccalaureate degree in engineering, architecture, engineering technology, or a closely related field may substitute year for year for up to four years of the experience requirement.
  • Candidates hired provisionally must take and pass the civil service exam when it becomes available to be eligible for continued employment.

Responsibilities

  • Coordinate the work of trade specialties, including plumbers, carpenters, electricians, cement masons, locksmiths, sheet metal workers, painters, maintenance workers, and maintenance shop staff.
  • Manage approximately 70 trade staff responsible for cost estimating, scheduling, and monitoring assignments to ensure timely completion.
  • Inspect work performed by in-house and contract staff, including through field visits to HRA facilities.
  • Address building occupants’ basic maintenance needs and ensure prompt emergency responses.
  • Oversee shop activities involving asbestos and lead paint removal, fire safety hazards, and installation of security systems.
  • Guide staff on trade-related issues, including resolving building violations and ensuring proper supervision of work orders and assignments.
  • Recommend approaches to complex issues requiring higher-level decisions or coordination with other departments.
  • Implement and enforce management controls to assess facility conditions, identify deficiencies, and initiate corrective actions.
  • Oversee written reports on area activities, needed and completed repairs, outcomes, and open issues, and maintain appropriate documentation for each HRA-occupied building.
  • Ensure compliance with fire safety requirements and other oversight-agency standards, including recycling mandates, regular site monitoring and inspections, and staff training on current regulations.
  • Help establish policies and procedures for construction, renovation, repair, and maintenance at HRA facilities; ensure work complies with building codes and Federal, State, and City regulations and meets Agency administrative and program needs.
  • Temporarily supervise the unit in the absence of the Executive Director of BCBM.
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