Director, Telehealth Sales & Strategic Partnerships

Empower Pharmacy

26d

About The Position

Empower Pharmacy is seeking a senior, revenue-producing individual contributor to lead new business development across the telehealth and digital-health market. The Director independently identifies opportunities, penetrates strategic accounts, builds executive relationships, develops complex solutions, negotiates agreements, and closes new business. The role covers growth-stage and upper mid-market organizations, national and enterprise telehealth platforms, digital-health and virtual-care organizations, infrastructure and enablement companies, MSOs, provider networks, technology-enabled healthcare organizations, marketplaces, aggregators, and strategic channel partners. The Director owns the commercial process from target identification through contract execution, launch, and expansion, and is responsible for building a significant, durable telehealth revenue pipeline. The role requires balancing opportunities at founder-led companies with complex enterprise pursuits involving executive, technology, operations, finance, legal, clinical, and other stakeholders. The Director also works across internal teams to develop commercially viable solutions and ensure a coordinated partner experience.

Requirements

At least 7 years of progressively responsible sales, business development, strategic partnerships, or commercial experience in telehealth, digital health, healthcare technology, pharmacy, healthcare services, or a closely related industry.
Demonstrated history of personally generating and closing meaningful new business.
Experience managing complex strategic or enterprise opportunities involving multiple stakeholders and extended sales cycles.
Exceptional new-business development and strategic-selling capability, including independent prospecting and opportunity creation rather than primary reliance on inbound leads.
Strong understanding of telehealth, digital health, healthcare technology, pharmacy, or other healthcare-service business models.
Ability to sell to entrepreneurial growth companies and sophisticated enterprise organizations.
Executive presence and effective communication with founders, C-suite decision-makers, and diverse stakeholders.
Ability to navigate complex organizations and multi-stakeholder buying processes.
Strong commercial judgment in pricing, negotiation, solution development, and deal structuring.
Ability to understand operational and technology workflows and translate them into commercially viable solutions.
Strong organization and ability to manage multiple strategic opportunities simultaneously.
Strong CRM, forecasting, analytical, and account-planning discipline.
Curiosity about healthcare markets, competitors, emerging business models, and customer strategy.
Resourcefulness, persistence, competitiveness, and comfort operating independently.
Ability to work effectively in a fast-moving, highly regulated healthcare environment.
Ability to perform the physical requirements listed in the job description.

Nice To Haves

Existing relationships within telehealth, digital health, pharmacy, healthcare technology, or related healthcare markets.
Experience working with rapidly growing, entrepreneurial healthcare organizations.
Experience selling pharmacy services, healthcare technology, fulfillment solutions, clinical services, or other operationally complex healthcare solutions.
Bachelor’s degree preferred; equivalent relevant experience and demonstrated commercial performance will be considered.

Responsibilities

Proactively identify, target, and develop high-value telehealth and digital-health opportunities nationwide across multiple market segments.
Generate opportunities through outbound prospecting, industry relationships, referrals, conferences, executive networking, market intelligence, and partnership development.
Map target organizations, identify stakeholders and barriers, develop account strategies, and create entry strategies for difficult-to-penetrate accounts.
Maintain an understanding of telehealth business models, competitors, prescribing trends, pharmacy relationships, and market opportunities.
Own full-cycle sales from opportunity identification and discovery through solution development, negotiation, contract execution, and launch.
Conduct executive-level discovery and translate Empower’s capabilities into customized commercial solutions and business cases.
Lead negotiations involving pricing, product strategy, service levels, operations, technology integration, and partnership structure.
Maintain momentum across complex, multi-stakeholder sales cycles and develop pursuit strategies for large enterprise organizations.
Build relationships with executives, founders, clinical and pharmacy leaders, operations, technology, finance, and other stakeholders; navigate procurement, legal, compliance, technology, operations, and executive approval processes.
Coordinate internal executive sponsorship when appropriate and position Empower as a long-term strategic pharmacy and healthcare partner.
Develop channel and infrastructure partnerships that can create scalable access to clinics, prescribers, platforms, or patient populations.
Understand Empower’s compounded medication and pharmacy capabilities, match them to partner needs, and identify opportunities across the broader portfolio.
Collaborate with clinical, product, operations, regulatory, technology, and commercial teams to address customer needs and communicate market intelligence and identified gaps to leadership.
Remain commercially engaged after launch; identify opportunities to increase volume, add therapeutic categories, expand patient populations, or broaden partnerships.
Partner with Account Management and operations to support implementation and long-term customer growth.
Build and maintain a substantial qualified pipeline; keep disciplined CRM records and provide accurate forecasts and clear communications about opportunities, risks, challenges, and support needs.
Use CRM, data analytics, market intelligence, and AI-enabled tools to improve prospecting, account planning, forecasting, and productivity.
Maintain accountability for revenue, pipeline, and new-business objectives.
Coordinate internal teams across Operations, Technology, Finance, Legal, Regulatory, Clinical, Product, Marketing, Account Management, and executive leadership; translate customer requirements into internal action plans.
Balance customer needs with Empower’s operational, financial, regulatory, and strategic requirements.
Perform the physical duties described, including speaking and hearing, remaining stationary, using hands and fingers with computers and office devices, moving around the office and campus, standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.