Director, Technical Program Managment

Capital One • McLean, VA

18d

About The Position

Capital One is seeking a Director of Technical Program Management to lead complex technical initiatives, major transformations, and platform capability scaling. The role leads programs that deliver critical business goals and build large-scale products and platforms that support strong customer experiences. The director will also help develop the TPM discipline by using industry knowledge and experience to teach the organization what effective technical program management can achieve.

The position contributes to TPM and delivery strategy by establishing scalable operating mechanisms, maturity models, and tooling. It drives program roadmaps anchored in business objectives, definitions of done, technical solutions, and dependency sequencing; leads cross-platform technical investment planning and architectural alignment; and serves as an executive-level escalation point for program risks. The role also defines measurable platform outcomes—including availability, scalability, cost efficiency, and developer velocity—and promotes delivery accountability across multiple engineering teams.

Requirements

• Bachelor’s degree in a technical field.
• At least 7 years of experience managing technical programs.

Nice To Haves

• 7+ years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA).
• 3+ years of experience building distributed systems and highly available services using cloud computing services or architecture, preferably AWS.
• 3+ years of experience building highly scalable products and platforms.
• 3+ years of experience with Agile delivery.
• 3+ years of experience delivering large and complex programs, contributing to business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to deliver business impact.
• Experience building systems and solutions within a highly regulated environment.
• MBA or master’s degree in a related technical field, such as Computer Science or Software Engineering.
• PMP, Lean, Agile, or Six Sigma certification.
• 3+ years of people-management experience or experience influencing an organization as an individual contributor.
• Experience driving platform standardization across multiple product portfolios or lines of business.
• Track record of building TPM maturity—including operating models, career frameworks, and metrics—at scale within engineering organizations.
• Exceptional communication and influence skills, including the ability to engage deeply with technical teams and translate implications into compelling business narratives that persuade senior leadership.

Responsibilities

• Contribute to the organization’s TPM and delivery strategy by establishing operating mechanisms, maturity models, and tooling that scale across portfolios.
• Drive development of and alignment on program roadmaps anchored in business objectives, definition of done, technical solutions, and dependency sequencing.
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse.
• Serve as an executive-level escalation point for program risks and influence technology leaders to make data-driven tradeoffs among speed, cost, and resiliency.
• Define measurable platform success outcomes, including availability, scalability, cost efficiency, and developer velocity, and ensure delivery accountability across multiple engineering teams.
• Lead programs that deliver critical business goals and build large-scale products and platforms.
• Help develop the TPM discipline by teaching the organization what effective TPM can achieve.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director