Director, Technical Program Manager

Capital One•McLean, NY

About The Position

Capital One is seeking a Director of Technical Program Management to lead programs that deliver critical business goals and build large-scale products and platforms. The role drives major technical transformations and platform capabilities, while helping develop and expand the TPM discipline through industry expertise and organizational education. The Director contributes to TPM and delivery strategy, establishes scalable operating mechanisms and tooling, aligns program roadmaps with business objectives and technical solutions, leads cross-platform investment planning, and ensures architectural alignment. The role also serves as an executive-level escalation point for program risks and drives measurable platform outcomes and delivery accountability across engineering teams.

Requirements

  • Bachelor’s degree in a technical field.
  • At least 7 years of experience managing technical programs.

Nice To Haves

  • 7+ years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA).
  • 3+ years of experience building distributed systems and highly available services using cloud computing services or architecture, preferably AWS.
  • 3+ years of experience building highly scalable products and platforms.
  • 3+ years of experience with Agile delivery.
  • 3+ years of experience delivering large and complex programs, contributing to business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to deliver business impact.
  • Experience building systems and solutions within a highly regulated environment.
  • MBA or master’s degree in a related technical field, such as Computer Science or Software Engineering.
  • PMP, Lean, Agile, or Six Sigma certification.
  • 3+ years of people management experience or experience influencing an organization as an individual contributor.
  • Experience driving platform standardization across multiple product portfolios or lines of business.
  • Track record of building TPM maturity, including operating models, career frameworks, and metrics, at scale within engineering organizations.
  • Exceptional communication and influence skills, including engaging deeply with technical teams and translating implications into compelling business narratives that persuade senior leadership.

Responsibilities

  • Contribute to the organization’s TPM and delivery strategy by establishing operating mechanisms, maturity models, and tooling that scale across portfolios.
  • Drive development of and alignment on program roadmaps anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies.
  • Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse.
  • Serve as an executive-level escalation point for program risks and influence technology leaders to make data-driven tradeoffs between speed, cost, and resiliency.
  • Define measurable outcomes of platform success, including availability, scalability, cost efficiency, and developer velocity, and ensure delivery accountability across multiple engineering teams.
  • Help expand the TPM discipline by leveraging industry knowledge and experience to teach the organization what effective TPM can achieve.

Benefits

  • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
  • Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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