Director, Systems & Network Infrastructure

LBCT•Long Beach, CA

About The Position

The Director, Systems & Network Infrastructure provides strategic leadership, governance, architecture, modernization, and operational oversight for LBCT's enterprise infrastructure. The role oversees network, telecommunications, systems administration, cloud, data center, storage, identity, platform, and end-user infrastructure services supporting corporate and terminal operations, including 24x7 marine terminal operations. The Director ensures technology platforms are reliable, secure, scalable, resilient, and aligned with business objectives. The Director leads infrastructure strategy, technology modernization, automation, cloud adoption, service delivery, vendor governance, financial planning, and workforce development. Working closely with Cyber Security leadership, the position ensures infrastructure supports enterprise security requirements while enabling innovation, operational efficiency, and business growth. The Director also advises the Chief Information Officer on infrastructure investments, technology risk, operational resilience, digital transformation, AI adoption, and emerging technologies.

Requirements

Proven executive-level leadership and strategic planning capabilities.
Strong business acumen and ability to align department initiatives with organizational objectives.
Exceptional decision-making and problem-solving skills.
Demonstrated ability to influence stakeholders at all organizational levels and lead through organizational change.
Ability to communicate infrastructure risks, investments, and performance at the executive level.
Experience building and leading high-performing technical teams.
Excellent communication, presentation, and executive briefing skills, including ability to explain complex technical concepts to technical and non-technical audiences.
Strong interpersonal and relationship management skills; ability to engage effectively with executives, regulators, auditors, vendors, and external stakeholders.
Ability to exercise sound judgment and maintain strict confidentiality.
Strong knowledge of vulnerability management, threat intelligence, security automation, cyber defense methodologies, cybersecurity principles, and infrastructure security controls.
Familiarity with NIST, CIS Controls, Zero Trust, and related cybersecurity frameworks.
Knowledge of hybrid cloud architecture, infrastructure automation, software asset and license management, enterprise AI platforms and governance, and infrastructure security architecture and Zero Trust principles.
Deep understanding of cybersecurity risks associated with AI, Generative AI, machine learning, and emerging technologies.
Strong knowledge of enterprise networking, compute, storage, virtualization, backup and recovery, cybersecurity, and Microsoft technologies.
Knowledge of Dell infrastructure, Dell EMC storage, Dell Data Domain, Cisco, Fortinet, Palo Alto Networks, F5, VMware, and Veeam.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
At least 10 years of progressive experience managing enterprise IT infrastructure and network environments.
At least 7 years of leadership experience managing technical managers, employees, vendors, and managed service providers.
Experience managing infrastructure in environments requiring high availability and operational continuity.
Experience developing technology lifecycle and end-of-life/end-of-support strategies.
Experience managing IT budgets, forecasting, vendor negotiations, licensing, and cost optimization.
Ability to work any days or hours, including weekends and holidays.
Ability to walk and stand for extended periods; use a computer and keyboard; sit and work at a desk or computer for extended periods; and lift 30–50 pounds with or without assistance.
Ability to operate a company-owned pickup truck.
Successful candidates must obtain and maintain a Transportation Worker Identification Credential (TWIC).

Nice To Haves

Master's degree.
Knowledge of maritime transportation, logistics, terminal operations, or related industries.
Experience in maritime, logistics, transportation, critical infrastructure projects, or modernization efforts.
Experience working in a unionized environment.

Responsibilities

Maintain a safe and secure working environment and collaborate across infrastructure, cybersecurity, applications, operations, and business teams.
Foster operational excellence, accountability, continuous improvement, innovation, and customer service.
Develop and execute enterprise infrastructure strategy aligned with business goals and terminal operational requirements.
Establish technology standards, architectural principles, governance processes, and infrastructure operating models.
Create and maintain multi-year infrastructure roadmaps for growth, modernization, resilience, and digital transformation.
Evaluate emerging technologies and recommend investments to executive leadership.
Ensure infrastructure decisions align with cybersecurity, compliance, operational, and financial objectives.
Provide executive oversight of infrastructure services supporting terminal and corporate operations.
Ensure high availability, resilience, and performance of critical technology platforms.
Establish service-level objectives, operational metrics, and continuous improvement processes.
Oversee major incident management, recovery activities, and root-cause analysis.
Maintain and regularly test business continuity and disaster recovery capabilities.
Oversee networking, telecommunications, wireless, carrier services, and operational technology connectivity.
Ensure infrastructure supports 24x7 vessel, gate, yard, rail, and administrative operations.
Lead strategic investments in connectivity, mobility, and network modernization.
Oversee server, cloud, storage, virtualization, identity, collaboration, and enterprise platform services.
Ensure infrastructure platforms meet current and future business requirements and remain stable, scalable, and operationally effective.
Lead adoption of modern cloud and hybrid infrastructure architectures.
Partner with the Director of Cyber Security to ensure infrastructure architectures support security and risk management requirements.
Support Zero Trust principles, secure infrastructure practices, and compliance initiatives.
Ensure timely remediation of infrastructure-related vulnerabilities and audit findings.
Participate in cybersecurity governance, incident response, and technology risk management.
Develop and execute a roadmap for automation, observability, predictive operations, and AI-enabled technology services.
Identify opportunities to improve infrastructure reliability through analytics and automation.
Sponsor AI-assisted monitoring, operational copilots, predictive maintenance, and intelligent service management capabilities.
Partner with Cyber Security leadership on responsible and secure AI adoption.
Oversee strategic relationships with infrastructure vendors, managed service providers, telecommunications carriers, and cloud partners.
Negotiate major contracts and technology agreements and establish vendor performance metrics and accountability standards.
Develop and manage infrastructure operating and capital budgets.
Build business cases for infrastructure investments and modernization initiatives.
Lead and develop a high-performing infrastructure organization.
Establish succession planning, workforce development, and technical capability strategies.
Perform other duties and special projects as assigned.