Director, Systems & Network Infrastructure

LBCT LLC•Long Beach, CA

10h•$145,000 - $185,000•Onsite

About The Position

The Director, Systems & Network Infrastructure provides strategic leadership, governance, architecture, modernization, and operational oversight for LBCT’s enterprise infrastructure. The role oversees networking, telecommunications, systems administration, cloud, data center, storage, identity, platform, and end-user infrastructure services supporting corporate and terminal operations, including 24x7 marine terminal operations. The Director ensures technology platforms are reliable, secure, scalable, resilient, and aligned with business objectives. The Director leads infrastructure strategy, technology modernization, automation, cloud adoption, service delivery, operational excellence, vendor governance, financial planning, and workforce development. The position partners with Cyber Security leadership to support enterprise security requirements while enabling innovation and operational efficiency, and advises the Chief Information Officer on infrastructure investments, technology risk, operational resilience, digital transformation, AI adoption, and future technology.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
At least 10 years of progressive experience managing enterprise IT infrastructure and network environments.
At least 7 years of leadership experience managing technical managers, employees, vendors, and managed service providers.
Experience managing infrastructure in environments requiring high availability and operational continuity.
Experience developing technology lifecycle and end-of-life/end-of-support strategies.
Experience managing IT budgeting, forecasting, vendor negotiations, licensing, and cost optimization.
Proven executive-level leadership and strategic planning capabilities, with strong business acumen and ability to align initiatives with organizational objectives.
Exceptional decision-making and problem-solving skills and ability to influence stakeholders throughout an organization.
Ability to communicate infrastructure risks, investments, and performance at an executive level and explain complex technical concepts to technical and non-technical audiences.
Experience building and leading high-performing technical teams and driving organizational change and transformation.
Excellent communication, presentation, executive briefing, interpersonal, and relationship management skills.
Ability to engage effectively with executives, regulators, auditors, vendors, and external stakeholders; exercise sound judgment and maintain strict confidentiality.
Knowledge of vulnerability management, threat intelligence, security automation, cyber defense methodologies, and cybersecurity principles and infrastructure security controls.
Familiarity with NIST, CIS Controls, Zero Trust, and related cybersecurity frameworks.
Knowledge of hybrid cloud architecture, infrastructure automation, software asset and license management, enterprise AI platforms and AI governance, and infrastructure security architecture and Zero Trust principles.
Deep understanding of cybersecurity risks associated with AI, Generative AI, machine learning, and emerging technologies.
Strong knowledge of enterprise networking, compute, storage, virtualization, backup and recovery, cybersecurity, and Microsoft technologies.
Knowledge of Dell infrastructure, Dell EMC storage, Dell Data Domain, CISCO, Fortinet, Palo Alto Networks, F5, VMware, and Veeam.
Ability to work any days or hours, including weekends and holidays.
Ability to walk and stand for extended periods, use a computer and keyboard, and sit and work at a desk or computer for extended periods.
Ability to lift 30–50 pounds with or without assistance and operate a company-owned pickup truck.
Successful candidates must obtain and maintain a Transportation Worker Identification Credential (TWIC).

Nice To Haves

Master’s degree.
Knowledge of maritime transportation, logistics, terminal operations, or related industries.
Experience in maritime, logistics, transportation, critical infrastructure projects, or modernization efforts.
Experience working in a unionized environment.

Responsibilities

Maintain a safe and secure working environment and collaborate across infrastructure, cybersecurity, applications, operations, and business teams.
Promote operational excellence, accountability, continuous improvement, innovation, and customer service.
Develop and execute enterprise infrastructure strategy aligned with business goals and terminal operational requirements.
Establish technology standards, architectural principles, governance processes, and infrastructure operating models.
Create and maintain multi-year infrastructure roadmaps for growth, modernization, resilience, and digital transformation.
Evaluate emerging technologies and recommend investments to executive leadership.
Ensure infrastructure decisions align with cybersecurity, compliance, operational, and financial objectives.
Provide executive oversight of infrastructure services and ensure availability, resilience, and performance of critical technology platforms.
Establish service-level objectives, operational metrics, and continuous improvement processes.
Oversee major incident management, recovery activities, and root-cause analysis.
Maintain and regularly test business continuity and disaster recovery capabilities.
Oversee networking, telecommunications, wireless, carrier services, and operational technology connectivity.
Ensure infrastructure supports 24x7 vessel, gate, yard, rail, and administrative operations.
Lead strategic investments in connectivity, mobility, and network modernization.
Oversee server, cloud, storage, virtualization, identity, collaboration, and enterprise platform services.
Ensure infrastructure platforms support current and future business requirements and maintain platform stability, scalability, and operational effectiveness.
Lead adoption of modern cloud and hybrid infrastructure architectures.
Partner with the Director of Cyber Security to align infrastructure architecture with security requirements and risk management objectives.
Support Zero Trust principles, secure infrastructure practices, and compliance initiatives; ensure timely remediation of infrastructure vulnerabilities and audit findings.
Participate in cybersecurity governance, incident response, and technology risk management.
Develop and execute roadmaps for automation, observability, predictive operations, and AI-enabled technology services.
Identify opportunities to improve reliability through analytics and automation; sponsor AI-assisted monitoring, operational copilots, predictive maintenance, and intelligent service management.
Partner with Cyber Security leadership to support responsible and secure AI adoption.
Oversee strategic relationships with infrastructure vendors, managed service providers, telecommunications carriers, and cloud partners.
Negotiate major contracts and technology agreements and establish vendor performance metrics and accountability standards.
Develop and manage infrastructure operating and capital budgets and build business cases for investments and modernization.
Lead and develop a high-performing infrastructure organization; establish succession planning, workforce development, and technical capability strategies.
Perform other duties and special projects as assigned.