Director - QualityOne Strategy Operations

Veeva Systems•Massachusetts - Boston, MA

21d•Remote

About The Position

The Director, Strategy Operations serves as the primary strategic and operational partner to the QualityOne business unit CEO, connecting executive vision with cross-functional execution. The role provides executive leadership with reliable data, performance visibility, and analytical insights to support decision-making and growth. It leads executive reporting, revenue and pipeline analytics, data governance, strategic initiatives, and operational performance tracking while supporting go-to-market execution for expansion. The Director partners with Strategy and Commercial leadership to build, operationalize, and scale go-to-market execution for new product launches and entry into new industry verticals. QualityOne is Veeva’s cloud-based Quality Management platform for enterprise organizations in regulated industries, including consumer-packaged goods, food and beverage, and chemicals. Its cloud environment combines quality management, document control, and supplier collaboration to help companies ensure quality, streamline compliance, and speed product execution. The position works closely with the CEO and senior leadership and collaborates across Strategy, Sales, Marketing, Product, Finance, and Sales Operations. It includes willingness to travel up to 15%. The role is identified as remote in the posting.

Requirements

10+ years of progressive experience in business operations, strategy, consulting, or revenue operations within B2B SaaS or technology.
Demonstrated experience operationalizing new product launches and market expansion plans with strategy and commercial teams.
Proven track record of working directly with leadership to drive accountability and align teams.
Strong proficiency in business analytics, CRM environments such as HubSpot, and executive KPI dashboarding.
Demonstrated success driving multi-departmental projects from executive vision through execution.
Bachelor’s degree in Business, Finance, Operations, or a related field.
Willingness to travel up to 15%.

Nice To Haves

MBA.
Direct experience building go-to-market operational execution plans for launching into new industry verticals.
Background in commercial pricing and packaging analysis.
Prior experience in management consulting or strategic advisory roles.

Responsibilities

Partner with the CEO and strategy team to build and track strategic growth plans, milestones, and business unit plan assumptions.
Conduct industry-specific pricing, packaging, and commercial analyses to inform strategic positioning and profit optimization.
Support evaluation and planning for entry into new vertical markets through research, data analysis, and cross-team project management.
Lead cross-team operational readiness and project execution for new product launches and market expansions.
Own executive-level performance reporting and work with Finance and Sales Operations to build, maintain, and analyze dashboards tracking KPIs, ARR/CARR, pipeline velocity, and business health.
Analyze revenue trends, win/loss metrics, and operational bottlenecks and translate findings into strategic recommendations.
Enforce process and data quality standards, audit CRM data hygiene, and support accurate forecasting for executive decision-making.
Drive operating alignment and accountability across Strategy, Sales, Marketing, and Product teams, advancing priority initiatives and keeping them on schedule.
Plan and execute executive leadership meetings, business reviews, cross-functional alignment sessions, and strategic planning retreats.
Lead high-priority cross-departmental special projects on behalf of the CEO.