Director, Strategic Partnerships (New Verticals)

Flex•New York, NY

5d•Hybrid

About The Position

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team? We’re hiring a Director, Strategic Partnerships (New Verticals) to own and scale the most critical function in our expansion: successfully launching new enterprise partnerships, managing them as strategic accounts, and driving adoption and revenue growth alongside our partners. This role blends the structured problem-solving of a top-tier strategy consultant with the relationship depth of a world-class account leader - someone who can take a newly signed deal from contract close to first transaction, then work shoulder-to-shoulder with partner stakeholders to build it into a durable, growing revenue stream. You’ll be the single-threaded owner of partner success and commercial performance for our highest-stakes new vertical deals. Externally, you’ll embed deeply with partner organizations—building relationships with their executives, product leaders, and GTM teams to drive joint adoption, remove friction, and expand the value of the integration over time. Internally, you’ll work across Product, Engineering, Design, Analytics, Sales, and Marketing to marshal Flex’s resources behind partner outcomes. As you prove the model, you’ll hire, develop, and scale a team of strategic account leaders to extend this capability across Flex’s growing portfolio of partnerships.

Requirements

Successfully launching new enterprise partnerships
Managing them as strategic accounts
Driving adoption and revenue growth alongside our partners
Structured problem-solving
Relationship depth
Take a newly signed deal from contract close to first transaction
Work shoulder-to-shoulder with partner stakeholders to build it into a durable, growing revenue stream
Single-threaded owner of partner success and commercial performance for our highest-stakes new vertical deals
Embed deeply with partner organizations—building relationships with their executives, product leaders, and GTM teams to drive joint adoption, remove friction, and expand the value of the integration over time
Work across Product, Engineering, Design, Analytics, Sales, and Marketing to marshal Flex’s resources behind partner outcomes
Hire, develop, and scale a team of strategic account leaders
Lead joint planning with partner product, engineering, GTM, and operations stakeholders
Align on milestones, timelines, and shared success criteria
Drive technical integration, operational readiness, and go-live execution
Coordinate across Flex’s Product, Engineering, Design, Analytics, Legal, Finance, and GTM teams to remove blockers
Identify execution risks early on both sides of the partnership and resolve them
Own the day-to-day partner relationship
Serve as Flex’s primary point of contact and trusted advisor
Build deep, multi-threaded relationships across partner executives, product managers, GTM leads, and operations teams
Manage the full operating cadence—business reviews, joint planning sessions, executive check-ins, QBRs
Define shared success metrics with dashboards and governance frameworks
Monitor adoption, funnel performance, and revenue contribution
Collaborate with partner teams to diagnose issues, drive joint optimizations, and identify expansion opportunities
Develop a team of strategic account leaders
Define the operating model, roles, and career paths
Coach team members into high-performing leaders
Build the standards and rituals that ensure consistency at scale
Translate early execution experience into a repeatable, scalable launch and growth playbook
Feed structured insights back to Business Development, Product, and GTM
Refine deal structure, pricing, partner qualification, and roadmap prioritization
Become the internal authority on what it takes to launch and scale partnerships in new industries
Ground strategic investment decisions in real operational data and partner feedback

Nice To Haves

Experience in FinTech

Responsibilities

Own launch success end-to-end—from deal close through first transaction—by leading joint planning with partner product, engineering, GTM, and operations stakeholders to align on milestones, timelines, and shared success criteria
Drive technical integration, operational readiness, and go-live execution while coordinating across Flex’s Product, Engineering, Design, Analytics, Legal, Finance, and GTM teams to remove blockers
Identify execution risks early on both sides of the partnership and resolve them before they impact launch quality or timeline
Own the day-to-day partner relationship: serve as Flex’s primary point of contact and trusted advisor, building deep, multi-threaded relationships across partner executives, product managers, GTM leads, and operations teams
Manage the full operating cadence—business reviews, joint planning sessions, executive check-ins, QBRs—and define shared success metrics with dashboards and governance frameworks to track them
Monitor adoption, funnel performance, and revenue contribution; collaborate with partner teams to diagnose issues, drive joint optimizations, and identify expansion opportunities that deepen integration and grow the relationship over time
Hire, develop, and scale a team of strategic account leaders as Flex’s new vertical portfolio grows; define the operating model, roles, and career paths to support multi-vertical ambitions
Coach team members into high-performing leaders who can independently own partner relationships and drive commercial outcomes, while building the standards and rituals that ensure consistency at scale
Translate early execution experience into a repeatable, scalable launch and growth playbook that the team can run against
Feed structured insights back to Business Development, Product, and GTM to refine deal structure, pricing, partner qualification, and roadmap prioritization
Become the internal authority on what it takes to launch and scale partnerships in new industries, grounding strategic investment decisions in real operational data and partner feedback