Director, Specialists Sales

Mastercard•Purchase, NY

1d•$182,000 - $304,000

About The Position

The SME team is looking for a Director, SME Sales Specialist to drive revenue growth and expand Mastercard’s presence in the North American Small and Medium Business (SME) segment. This role requires a consultative sales skill set to help channel partners utilize Mastercard offerings to support their SME customers. The position involves executing a revenue-driven sales strategy, managing a sales pipeline, identifying new opportunities, and supporting product management go-to-market execution.

Requirements

Passionate about empowering every business and democratizing access to digital payments and financial tools for MSMEs.
Proven experience engaging internal and external commercial and technical stakeholders to drive solution development and adoption.
Strong background in sales, business development, or account management within financial services, fintech, or payments.
Experience working with FinTech's and alternative payment providers to drive innovation in B2B transactions.
Strong relationship management, influencing, and communication skills.
Self-motivated, a quick learner, and able to manage multiple priorities in a fast-paced environment.
Bachelor’s degree.
English required.

Nice To Haves

Advanced degree

Responsibilities

Own and execute a revenue-driven sales strategy to grow Mastercard’s SME segment share across North America via channel partners.
Develop and maintain a robust sales pipeline, leveraging data-driven insights to prioritize high-impact opportunities.
Identify and engage potential customers through direct outreach, partnerships, and market intelligence.
Understand Channel Partner pain points in servicing their small businesses and tailor Mastercard’s solutions to address their unique challenges, including payment acceptance, spend management, and digital transformation.
Position Mastercard’s SME product suite—both core and through strategic partnerships—to maximize client value.
Manage the end-to-end sales process, from qualifying leads to negotiating contracts and closing deals.
Expand Mastercard’s reach by developing and managing relationships with FinTech's, acquirers, issuers, and other ecosystem players.
Engage directly with customers and partners to position Mastercard solutions, negotiate deals, and drive conversions.
Represent Mastercard at industry events, conferences, and networking opportunities to enhance brand visibility and establish thought leadership in the SME space.
Track and analyze performance metrics, adjusting sales tactics and strategies as needed to exceed growth targets.
Support go-to-market execution by collaborating with product, marketing, and partnerships teams to enhance Mastercard’s SME solutions.
Analyze market trends, competition, and SME lifecycle journeys to inform product and sales strategies, driving differentiation and innovation.
Identify and drive partnership opportunities to improve value propositions and expand distribution channels.
Identify and drive innovation in B2B and supply chain finance, integrating Mastercard’s capabilities with key industry players.
Develop sales enablement tools and training materials to support SME-focused sales colleagues.

Benefits

Medical, prescription drug, dental, and vision insurance
Disability and life insurance
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days (pro-rated)
10 annual paid U.S. observed holidays
401k with company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Tuition reimbursement
Annual bonus or commissions