Director Solution Sales Advisory- AI Workforce Copilot Global Black Belt
About The Position
Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth by bringing together product, engineering, marketing, sales, customer success, and partners. The organization helps customers realize value faster and turn innovation into measurable business impact through technical expertise and differentiated go-to-market execution. As an AI Business Solutions Global Black Belt (GBB), you will lead strategic engagements that accelerate customer transformation through Copilot and Agentic AI solutions. You will identify high-impact scenarios, deliver technical proof of concepts, and quantify business value to land first-party, customer-developed, and partner-led agents at scale. You will drive platform adoption by translating technical blockers into actionable solutions and positioning Microsoft’s differentiated value in competitive environments. You will also share customer and field insights with engineering, marketing, and business architecture teams, contribute best practices, and act as a thought leader. The role focuses on helping organizations transform how they work with AI, integrating AI capabilities across devices, cloud platforms, and business applications to support productivity and employee and customer experiences. It offers the opportunity to develop consultative selling and technical strategy skills, build business acumen through executive-level engagements, and influence product direction through customer and field feedback. The role is flexible and can be performed up to 100% from home.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, and 8+ years of experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or a relevant/prioritized industry; or equivalent experience.
- Demonstrated experience with Generative AI, AI solutions, cloud architecture, enterprise architecture, systems integration, security, governance, and/or emerging technologies.
- Experience developing and articulating technical architectures, use cases, solution differentiation, and value propositions for complex enterprise customers.
- Experience in competitive selling, including analyzing competitor solutions, identifying technical and business differentiation, handling objections, and influencing customer technology decisions.
- Ability to rapidly develop technical depth across emerging AI technologies and competitive platforms and translate that knowledge into customer-facing differentiation, technical guidance, and actionable sales strategy.
- Ability to work effectively with technical and business audiences, from architects and IT/security leaders to business decision makers and C-level executives.
- Experience with AI, Generative AI, cloud platforms, and/or enterprise AI solutions, including translating technical capabilities and architecture into customer business value.
- Experience engaging enterprise customers in complex technical sales cycles, including solution positioning, technical differentiation, competitive scenarios, and executive-level engagements.
Nice To Haves
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, and 12+ years of experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or a relevant/prioritized industry; or equivalent experience.
- Relevant technical certification(s) in cloud technologies, solution architecture, AI, security, or a related domain, such as Microsoft Certified: Azure Solutions Architect Expert or Microsoft 365 Certified: Enterprise Administrator Expert, or equivalent industry certification.
Responsibilities
- Lead customer engagements to identify high-impact business scenarios where AI can deliver measurable value, and align with key account executives to land M365 Copilot value.
- Help organizations adopt Microsoft AI solutions by addressing technical challenges and communicating the platform’s differentiated benefits.
- Collaborate with internal teams and partners to deliver sales presentations, workshops, and proof-of-concept experiences aligned with customer goals.
- Share best practices, tools, and success stories so teams and partners can replicate effective strategies across industries and regions.
- Provide strategic guidance and coaching to sales teams on positioning AI solutions and closing complex deals.
- Gather customer and partner feedback to help shape product features, marketing strategies, and support resources.
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What This Job Offers
Job Type
Full-time
Career Level
Director
