Director, Social Care & Health Impact
About The Position
The Market Director of Social Care & Health Impact leads the development, implementation, and evaluation of strategies addressing social and community factors that influence health outcomes and advance equitable, whole-person care. Serving as the market lead for social care and population health initiatives, the Director translates population health priorities into operational plans, measurable initiatives, and community partnerships that support members’ health and well-being. The Director oversees program operations, stakeholder engagement, data-informed planning, and community collaboration, working with internal and external partners to coordinate activities, monitor outcomes, and drive continuous improvement. The role ensures enterprise priorities are aligned with local community needs and emerging market opportunities. This is a fully remote position, and the associate must reside in Michigan. Reliable high-speed internet is required, with a minimum of 50 Mbps download and 5 Mbps upload.
Requirements
- Master’s degree in Social Work, Health Services Research, Health Policy, Public Health, Healthcare Administration, or another relevant field.
- Five or more years of experience directly leading teams within a matrix environment.
- Demonstrated community and stakeholder engagement experience.
- Prior Medicaid and nonprofit experience.
- Strong leadership and people-management skills, including the ability to lead, coach, and develop teams within a complex, matrixed organization.
- Strong knowledge of population health, social care, health equity, and social drivers of health, with the ability to translate strategic priorities into actionable programs and measurable outcomes.
- Demonstrated understanding of Medicaid managed care and the healthcare needs of Medicaid populations.
- Strong community engagement and partnership-development skills, including experience with community-based organizations, nonprofit organizations, public agencies, healthcare providers, and other external stakeholders.
- Ability to develop, implement, monitor, and evaluate population health, social care, and community health initiatives.
- Strong strategic planning and project management skills, including the ability to manage multiple initiatives, priorities, and deadlines simultaneously.
- Ability to use data, performance measures, and program outcomes to identify opportunities, evaluate effectiveness, and support continuous improvement.
- Excellent communication, presentation, facilitation, and relationship-management skills to engage senior leaders, internal partners, external stakeholders, and community organizations.
- Demonstrated cultural awareness and ability to work effectively with diverse populations and communities.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, Teams, and Outlook.
- Must reside in Michigan.
- Reliable high-speed internet with a minimum of 50 Mbps download and 5 Mbps upload.
Responsibilities
- Lead implementation of enterprise social care, health impact, and population health strategies within the assigned market, aligning them with organizational priorities and local community needs.
- Supervise, coach, and support the market Social Care & Health Impact team.
- Oversee day-to-day operations, work plans, performance expectations, project execution, reporting, and continuous improvement activities.
- Lead the development, implementation, and evaluation of population health and health improvement initiatives.
- Partner on plan-led efforts to embed social care and health impact across the work, coordinating with internal and external stakeholders to align whole-person care goals, contractual requirements, and accreditation needs.
- Develop and manage strategic relationships with community organizations, public agencies, healthcare partners, and other stakeholders to strengthen community-based solutions, coordinate resources, and advance health and well-being initiatives.
- Serve as the market subject-matter expert and point of contact for applicable state workgroups and social care, health impact, and population health initiatives.
- Collaborate across departments and with external partners to drive strategic projects, address emerging priorities, and improve member and community outcomes.
- Translate population health priorities into operational plans, measurable initiatives, and community partnerships.
- Coordinate activities with internal and external partners, monitor outcomes, and drive continuous improvement.
- Adapt strategies to local community needs and emerging market opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Director
