Director, Security Operations & Intelligence - White Plains, NY

Veterinary Emergency Group (VEG)•White Plains, NY

14d•$170,000 - $220,000•Onsite

About The Position

The Director, Security Operations & Intelligence will build and lead VEG’s security operations, strategic intelligence, and crisis management capabilities to protect employees, pet parents, patients, facilities, and operations as the company grows. The role sets enterprise-wide strategy, standards, and operating models in partnership with leaders at VEGquarters and across its hospitals, translating complex risk signals into clear action. The director will develop systems and partnerships that help teams anticipate threats and respond confidently, while strengthening readiness and developing others. The role requires five days per week in the White Plains, NY headquarters office and availability to support critical incidents outside standard business hours and travel as needed.

Requirements

At least 7 years of progressive experience in security operations, a GSOC or operations center, crisis management, emergency management, intelligence, law enforcement, or a related field.
Experience leading managers and teams in a complex, multi-site or 24/7 environment.
Experience developing policies, procedures, escalation protocols, and governance standards.
Working knowledge of legal and regulatory considerations affecting security, investigations, incident response, and information sharing.
Strong knowledge of open-source intelligence (OSINT) methodologies, threat assessment, predictive threat modeling, and risk forecasting.
Ability to independently research, produce, and edit high-quality reports and executive summaries.
Strong executive communication, stakeholder-management, and networking skills; ability to build trust with internal teams and external partners and translate complex security requirements into practical strategies and program objectives.
Sound judgment and composure in high-pressure, time-sensitive incidents, with the ability to lead through change and manage competing priorities.
Experience using security and crisis-management technologies effectively.
Bachelor’s degree in intelligence studies, national security, criminal justice, emergency management, political science, international studies, or a related field, or an equivalent combination of education and relevant experience.
Availability to support critical incidents outside standard business hours and travel as needed.
Ability to work in the VEGquarters office in White Plains, NY five days per week.

Nice To Haves

Investigative, law-enforcement, or fusion-center experience.

Responsibilities

Develop and maintain operating standards, playbooks, standard operating procedures, escalation protocols, and governance frameworks for the Global Security Operations Center (GSOC).
Establish practices for incident management, alarms and alerts, global threats, executive protection support, facility security, and emergency response.
Lead VEG’s 24/7/365 GSOC and oversee daily operations, ensuring rapid detection, assessment, triage, escalation, and response to security incidents and operational disruptions across facilities.
Act as a primary escalation point during significant events and coordinate responses with HR, Legal, IT/Cyber, Facilities, Communications, Real Estate, Business Continuity, and field leadership.
Lead after-action reviews and remediation efforts to strengthen future readiness.
Oversee enterprise monitoring and executive security support, including physical security systems, access control, environmental alerts, executive travel and threat monitoring, residential alarm support, contractor guard activity, and site-level security events.
Build trusted relationships across VEG and with law enforcement and external security partners.
Coach VQ and field leaders, ensure policy and privacy compliance, and develop training in threat assessment, incident response, customer service, and alarm-monitoring standards.
Develop others, strengthen organizational readiness, and provide sound judgment during high-stakes situations.

Benefits

Competitive base salary of $170,000–$220,000 based on experience, plus bonus and benefits.
Comprehensive health and wellness benefits starting on day one.
Access to free therapy or counseling.
Paid parental leave of up to 12 weeks at 100% of regular salary.
Inclusive fertility and family-building care for all types of families.
Unlimited PTO for vacation or sick days.
Employee referral program.
Casual office attire.
Ability to bring a pet to work.
Company swag.
Food in the office refrigerator and free lunches twice a week.
Company laptop and monthly cell phone reimbursement.
Free parking and a shuttle from the White Plains Metro-North station.