Director, Salesforce Engineering

Global Payment Holding Company•Alpharetta, GA

About The Position

The Director of Salesforce Engineering leads the strategy, delivery, and evolution of critical Salesforce platforms that support business growth, colleague productivity, and client success across Global Payments. The role influences technology direction, drives innovation at scale, and empowers globally distributed engineering teams to deliver secure, high-impact solutions that enable seamless commerce worldwide. The Director leads transformational initiatives, develops high-performing teams, and creates business value. They partner with business, product, and technology leaders to turn priorities into outcomes, guide enterprise technology and architecture decisions, and optimize investment, resources, vendor performance, and delivery commitments. The role is part of the global Salesforce Engineering Team. Global Payments describes its teams as inclusive and collaborative, with a culture that emphasizes client focus, ownership, teamwork, curiosity, innovation, empowerment, and excellence.

Requirements

  • 10+ years of experience leading and delivering Salesforce solutions within complex enterprise environments, including experience working in Agile delivery models.
  • 7+ years of people leadership experience, with a proven track record of building, coaching, and developing high-performing engineering teams.
  • Deep expertise across Salesforce technologies and platforms, with the ability to balance technical excellence, scalability, and business outcomes.
  • Strong communication and stakeholder management skills, including experience influencing executive leaders and driving alignment across cross-functional teams.
  • Demonstrated ability to lead through change, remove obstacles, and create an environment where teams can innovate, grow, and consistently deliver results.

Nice To Haves

  • Experience within the financial technology (FinTech) or payments industry.
  • Salesforce certifications across architecture, development, or platform specializations.
  • Proven success leading large-scale platform transformations involving multiple geographies, vendors, and complex stakeholder groups.

Responsibilities

  • Drive the strategic direction and delivery of Salesforce capabilities, ensuring scalable, high-quality solutions that accelerate business performance and support long-term growth.
  • Lead and empower global engineering teams to deliver measurable outcomes, foster continuous improvement, and build a culture of accountability, innovation, and ownership.
  • Influence enterprise technology decisions and architecture, ensuring solutions are secure, scalable, aligned to business priorities, and designed to minimize delivery risk.
  • Partner with business, product, and technology leaders to turn priorities into impactful outcomes and create value for clients, colleagues, and the organization.
  • Optimize investment and vendor performance, ensuring budgets, resources, and delivery commitments maximize efficiency, business value, and return on investment.
  • Develop high-performing teams and lead transformational initiatives.
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