Director - Sales Management

Microsoft•Dallas, TX

7d•$133,000 - $239,800

About The Position

Microsoft’s Retail & Consumer Goods organization partners with customers across the industry to help them achieve business priorities through Microsoft technology, cloud capabilities, AI, and industry solutions. The organization brings together sales, technical, customer success, partner, and industry expertise to help customers transform their businesses and realize greater value from Microsoft investments. As a Director, Sales Management, you will lead managers and sales teams in developing and executing market strategies that respond to Microsoft priorities and evolving customer and partner needs. You will set strategic direction for the segment and help teams convert it into effective sales execution, coaching them on customer value realization and satisfaction to generate net-new revenue, strengthen customer relationships, and support sustainable growth. You will guide teams in identifying customer needs, opportunities, and growth strategies, and lead the development and implementation of go-to-market strategies to maximize revenue, consumption, and performance across solution areas. You will advise customers and partners on digital and AI transformation, align account plans and sales execution across segments, partners, and internal teams, and maintain accountability for results beyond individual fiscal-year boundaries. As a people manager, you will develop an inclusive, high-performing organization grounded in learning, mentorship, coaching, customer centricity, accountability, collaboration, and achievement of bold goals. You will be responsible for employee growth and development, project execution, performance management, and developing a broad executive network that includes customers and partners.

Requirements

Master’s degree in Business Administration, Sales, Marketing, Computer Science, Engineering, Business Management, Economics, or a related field and 5+ years of experience in sales, marketing/advertising, managing high-performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations; or bachelor’s degree in one of these or a related field and 6+ years of such experience; or equivalent experience.
At least 2 years of direct/formal, indirect/informal, and/or project-team people management experience.

Nice To Haves

Master’s degree in Business Administration, Computer Science, Engineering, Business Management, Economics, or a related field and 6+ years of experience in sales, marketing/advertising, managing high-performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations; or bachelor’s degree in one of these or a related field and 10+ years of such experience; or equivalent experience.
At least 2 years of experience leading teams and/or managers in a Sales organization.
At least 4 years of direct/formal, indirect/informal, and/or project-team people management experience.

Responsibilities

Lead the development and implementation of go-to-market strategies to maximize revenue, consumption, and growth across solution areas.
Use market-specific insights to guide area and territory plans, customer planning, and the use of programs, best practices, digital assets, and insights to accelerate cloud growth and new customer relationships.
Advise customers and partners on digital and AI transformation opportunities across business units and solution areas, promoting secure, governed, and responsible use of AI.
Consult with customers and internal and external partners to support successful, secure value realization; coach teams to coordinate across Microsoft units and partners on transformation opportunities.
Apply industry and market expertise to identify customer solutions and growth opportunities, represent Microsoft as a thought leader, and share industry trends, customer references, and engagement practices.
Work across segments, partners, and teams to align short- and long-term account plans, define sales execution, coordinate collaboration, and hold teams accountable for results beyond fiscal-year boundaries.
Build and maintain a broad executive network and customer and partner ecosystem; support strategic partnerships and ongoing engagement focused on long-term business planning and outcomes.
Foster an inclusive culture of learning, mentorship, coaching, customer centricity, accountability, collaboration, and achievement; hire and develop a diverse workforce and support high performers’ growth.
Coach teams on customer value realization and satisfaction, use customer feedback and survey results, and coordinate resources for continuous improvement.
Safeguard sensitive customer information by embedding Secure Future Initiative principles, security adherence, compliance, and data security into sales execution and accountabilities.
Drive segment business strategy and revenue growth, align stakeholders and teams on mutual plans, and use customer, partner, competitor, and market insights to identify opportunities for cloud consumption, annuity business, and market share growth.
Analyze and develop sales strategy and execution; lead teams to customer, partner, competitor, and market strategies, build and manage pipelines, achieve targets, and deliver customer and partner value.
Manage customer planning and end-to-end orchestration across accounts, balance business, financial, and people outcomes, and align teams to long-term expectations and goals.
Attract and develop talent, lead sales teams by example, and coach managers and individuals in setting objectives, adapting, learning, and achieving results.