Director, Sales Luxury Business Development

Hilton

3d•Remote

About The Position

Part of the Americas Hilton Worldwide Sales Luxury Team with a specialty in luxury sales that ensures Hilton Luxury Brand owners and operators receive the combined benefits of Luxury expertise, access, competence, and experience. As the Sales Director, Luxury Business Development, you will oversee the overall strategy to develop new accounts and business opportunities for our growing portfolio of Hilton Luxury Brand properties. You will leverage your luxury sales expertise to identify and analyze unmanaged accounts for luxury revenue potential, solicit and convert new business opportunities in collaboration with our Hilton Luxury Brand properties. On the Luxury Hilton Worldwide Sales team reporting to the Managing Director of Luxury Sales - Americas, you will focus on driving revenue and maximizing sales performance to support the growth of our Hilton Luxury Brand properties.

Requirements

Five (5) years of professional experience in upper upscale and/or Luxury Group Sales, either on-property or above property sales
Three (3) years of new business account development experience
In-depth knowledge of the Hospitality Travel industry
Experience collaborating with teams on accounts
Proficiency in Word and Excel (can understand and maintain spreadsheets)
Travel up to 35-40% (including working outside of traditional working hours)

Nice To Haves

BA/BS bachelor's degree
Ten (10) years of global luxury hospitality sales experience

Responsibilities

Identify new luxury group customers and generate business opportunities from un-managed Hilton accounts including all market segments, end-users and potential third-party partners.
Qualify potential customers through 3rd party resources, solicitation efforts, social media, industry events and email.
Manage leads through the sales pipeline from unmanaged accounts in collaboration with luxury property sales teams to maximize conversion.
Develop and implement business development strategies to achieve growth and organizational goals.
Develop new hotel customer engagement events targeting unmanaged accounts with qualified luxury group revenue opportunity.
Attend new networking events and trade shows to build relationships and generate leads from unmanaged accounts.
Lead our Hilton Luxury Brand Education series targeting new customers.
Organize high-touch personalized FAM trips focused on new business accounts.
Attract new customers via elevated Brand Messaging and Communications via social channels use luxury-focused content via Sprinklr.
Utilize Salesforce to manage customer connections and results. Document sales activity through sales opportunity and call reports.
Conduct comprehensive market research to identify potential clients and emerging luxury market trends.
Engage with clients to connect with decision makers and qualify potential for Hilton Luxury Brand business opportunities.
Collaborate with Hilton Worldwide Sales and partners to provide total client solutions demonstrating a "One-Team" commercial culture while living the Heart of Hilton.
Partner with the Sales Performance Management and HWS Business Development team to agree on the parameters of graduating accounts from unmanaged to managed luxury-centric or vertical accounts.
Partner with hotels to ensure full alignment, shared competitive sales intelligence, and active engagement.
Support our customers and hotels in the sales process, industry visibility and education, and participation in Hilton meetings and conferences.

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
Hilton Sales Incentive Plan (SIP)
Company's long-term incentive plan