Director, Sales Enablement - Business Insurance, Select and BI Field

Travelers • Hartford, CT

3d

About The Position

The Sales Enablement Director supports Business Insurance (BI) Sales by overseeing the end-to-end process of tracking sales activities, improving sales-force productivity, and improving the sales funnel. The role implements operational sales tactics and go-to-market plans, sales automation tools, and related training.

Working collaboratively with BI and Sales leadership, Product Management, and Sales Insights/Analytics, the Director supports sales strategy and helps drive growth and competitive advantage. The role develops operational plans, improves sales processes, supports field execution and coaching, and promotes consistent adoption of sales best practices across the country. It also supports sales technology investments, reporting, communications, training, and ongoing innovation and change.

Requirements

• At least 3 years of field sales, sales effectiveness, sales enablement, or closely related experience.
• Bachelor’s degree or business equivalent.
• Managerial and leadership experience, strategic and tactical.
• Exceptional influencing skills.
• Ability to translate technical language into layman’s terms and vice versa.
• Experience leading and influencing people and processes.

Nice To Haves

• Five or more years of insurance, marketing, or sales experience.
• Experience building sales onboarding and development programs.
• Functional knowledge of Commercial Lines products and services.
• Technical sales and marketing skills, with a deep understanding of selling through intermediaries and distributors.

Responsibilities

• Influence and drive BI Sales strategies, best practices, and cultural and behavioral attributes that support sales and business success, partnering with sales enablement, field execution, sales, and underwriting leaders and sales and account executives.
• Execute sales strategy through operational plans.
• Manage sales management capabilities that inspect sales-process quality and prioritize improvement opportunities.
• Identify sales-process bottlenecks and inconsistencies across the division and facilitate continuous process improvement, including feedback and user groups.
• Monitor the accuracy and distribution of sales reports and other intelligence; recommend report revisions and help develop reporting tools.
• Model behaviors that foster high performance, learning, and engagement.
• Support field directors in applying effective sales coaching practices.
• Develop and document sales best practices and materials that support field execution.
• Coordinate sales development venues and communications, including field implementation partnerships, councils, leadership calls, sales meetings, and subject-matter-expert panels.
• Manage and maintain internal communications platforms for best practices, processes, technology, and reporting, including Sales Playbook, Salesforce, and Seismic/Lessonly.
• Manage measures of point-of-sale success, sales-plan effectiveness, and customer satisfaction.
• Support implementation of Salesforce and other technologies for field sales and underwriting teams, and work with BI Sales leadership to optimize technology investments.
• Coordinate marketing, communications, and training content so it presents a cohesive and compelling story aligned with the sales activation approach.
• Drive countrywide adoption of sales best practices for consistent and excellent sales execution.
• Help shape organizational and cultural strategies that support ongoing innovation and change.
• Serve as a sales subject-matter expert and recommend innovative solutions to cross-functional business partners.
• Perform other duties as assigned.

Benefits

• Health insurance coverage for eligible employees and family members from the first day of employment.
• Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program contributions for eligible employees with student loan debt who make student loan payments.
• A pension plan funded 100% by Travelers.
• At least 20 days of annual paid time off and nine paid company holidays.
• Wellness program with tools, discounts, resources, and caregiving support.
• Mental health program with access to free professional counseling, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director