Director, Sales Enablement - Business Insurance, Select and BI Field

Travelers • Hartford, CT

4d • $117,600 - $194,000

About The Position

The Sales Enablement Director supports Business Insurance (BI) Sales by overseeing the end-to-end process of tracking sales activities, improving sales-force productivity, and strengthening the sales funnel. The role implements operational sales tactics and go-to-market plans, sales automation tools, and associated training. Through collaborative partnerships across the organization, the Director supports sales strategy and helps drive growth and a competitive advantage.

The position works with BI and Sales leadership, Product Management, and Sales Insights/Analytics to influence and execute sales strategies. It also supports sales process improvement, reporting and intelligence, field coaching, sales development and communications, technology adoption, marketing and training content, and countrywide consistency in sales execution.

Requirements

• At least 3 years of field sales, sales effectiveness, sales enablement, or closely related experience.
• Bachelor’s degree or business equivalent.
• Exceptional influencing skills.
• Ability to translate technical language into layman’s terms and vice versa.
• Experience leading and influencing people and processes.

Nice To Haves

• Five or more years of insurance, marketing, or sales experience.
• Managerial and leadership experience, both strategic and tactical.
• Experience building sales onboarding and development programs.
• Functional knowledge of Commercial Lines products and services.
• Technical sales and marketing skills, with a deep understanding of selling through intermediaries and distributors.

Responsibilities

• Influence and drive BI Sales strategies, best practices, and cultural and behavioral attributes that support sales and business success; execute the strategy through operational plans.
• Manage sales-management capabilities for inspecting sales-process quality and prioritizing improvement opportunities.
• Work across the division to identify sales-process bottlenecks and inconsistencies and facilitate continuous process improvement, including feedback and user groups.
• Monitor the accuracy and efficient distribution of sales reports and other intelligence; recommend report revisions and assist in developing reporting tools.
• Model behaviors that foster high performance, learning, and engagement, and support field directors in applying effective sales-coaching practices.
• Develop and document sales best practices and materials that support field execution.
• Support and coordinate sales-development venues and communications, including partnership with Field Implementation Leads, councils, leadership calls, sales meetings, and subject matter expert panels.
• Manage and maintain internal communication platforms and materials supporting best practices, processes, technology, and reporting, such as the Sales Playbook, Salesforce, and Seismic/Lessonly.
• Proactively manage measures of point-of-sale success, sales-plan effectiveness, and customer satisfaction.
• Support implementation of Salesforce and other technologies for field sales and underwriting teams, working with BI Sales leadership to optimize technology investments.
• Coordinate marketing, communications, and training content so it presents a cohesive and compelling story aligned with the sales activation approach.
• Drive countrywide adoption of sales best practices to improve sales execution and consistency.
• Help shape organizational and cultural strategies that support ongoing innovation and change.
• Serve as a sales subject matter expert and recommend innovative solutions to cross-functional business partners.
• Perform other duties as assigned.

Benefits

• Health insurance coverage for employees and eligible family members from the first day of employment.
• Dollar-for-dollar 401(k) matching contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program contributions to a 401(k) for eligible employees making student loan payments.
• Pension Plan funded 100% by Travelers.
• At least 20 days of paid time off annually.
• Nine paid company holidays.
• Wellness program with tools, discounts, resources, and caregiving support.
• Mental health program with access to free professional counseling, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director