Director, Risk Advisory - Global Payment Network
About The Position
The Global Payment Network Director of Risk Advisory performs a key risk management role for Capital One’s network and merchant businesses. The Director helps establish and implement the risk management advisory function within one of the network schemes, such as PULSE, Discover Network, or Diners Club International. As a critical member of the risk management team, this leader delivers risk and compliance advice for business processes worldwide and serves as a subject matter expert to help align the business with Capital One’s broader enterprise risk management framework. The role works with business leaders and executives to identify and mitigate potential risks and provides specialized risk advice and challenge across network and merchant businesses. The Director leads, develops, and coaches a Risk Advisory Team, supports regulatory examinations and engagements, and participates in leadership reporting. This is a hybrid position subject to Capital One’s hybrid policy and required on-site presence at the designated office location.
Requirements
- Bachelor’s degree or military experience.
- At least 8 years of legal, compliance, or risk management experience, or at least 8 years of regulatory experience in consumer financial services or the payments industry.
- At least 4 years of people management experience.
- At least 4 years of experience consulting with and presenting to executive leadership.
Nice To Haves
- Master’s degree in Business Administration (MBA), Finance, Risk Management, Information Systems, or a related analytical field.
- Proven experience in a first- or second-line-of-defense risk management role, with a strong track record of challenging or responding to business decisions across diverse lines of business such as Card, Retail, Commercial, and Payment Networks.
- Deep familiarity with U.S. and international operational resilience and risk management regulatory standards, such as OCC Payment Systems Guidance, Payment Card Industry Compliance, and NIST.
- Certified Business Continuity Professional (CBCP/MBCP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), or other operational risk or resilience designation.
- Experience leading data-driven risk analyses, developing risk-based hypotheses, and translating complex technical data into clear, narrative-driven executive reports.
Responsibilities
- Collaborate with first- and second-line functions to analyze the existing risk management program framework and its applicability to network and merchant services; educate and influence risk management colleagues and leaders on specialized considerations as needed.
- Use subject matter expertise to advise and challenge on risks affecting the network and merchant businesses through formal and informal engagements.
- Advise business leaders on regulatory requirements, policies, and industry standards.
- Develop expert-level understanding of end-to-end network and merchant business processes worldwide.
- Identify trends in business data proactively and demonstrate an understanding of network payments risks, including emerging and external risks.
- Maintain subject matter expertise in the broader payments industry and applicable global laws and regulations.
- Ensure ongoing application of compliance requirements to business expansions and new products, including engagement with downstream entities, new card acceptance opportunities, global markets, and product development.
- Develop strong relationships across the lines of defense, including Compliance, Legal, and Audit.
- Coach and develop others through leadership and presence, including direct reports and extended team members.
- Support preparation for and delivery of regulatory examinations and engagements.
- Manage, develop, and coach a Risk Advisory Team in support of its responsibilities and career development.
- Participate in reporting activities to business and Risk Management leadership.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
