Director, Risk Advisory - Global Payment Network

Capital One • Houston, TX

2d • Hybrid

About The Position

The Director of Risk Advisory for Capital One’s Global Payment Network (GPN) performs a key risk management role for the network and merchant businesses. The role leads the establishment and implementation of the risk management advisory function within one of GPN’s network schemes: PULSE, Discover Network, or Diners Club International. As a member of the risk management team, the Director delivers risk and compliance advice for business processes worldwide and serves as a subject matter expert to help ensure alignment with Capital One’s enterprise risk management framework.

The Director works with business leaders and executives to identify and mitigate potential risks, advises on regulatory requirements and industry standards, and develops expert knowledge of end-to-end network and merchant processes. This is a hybrid position, subject to Capital One’s policy on required on-site presence at the designated office. The role manages, develops, and coaches a Risk Advisory Team and supports regulatory examinations, engagement preparation, and leadership reporting.

Requirements

• Bachelor’s degree or military experience.
• At least 8 years of legal, compliance, or risk management experience, or at least 8 years of regulatory experience in consumer financial services or the payments industry.
• At least 4 years of people management experience.
• At least 4 years of experience consulting with and presenting to executive leadership.

Nice To Haves

• Master’s degree in Business Administration (MBA), Finance, Risk Management, Information Systems, or a related analytical field.
• Experience in a first- or second-line risk management role, with a strong record of effectively challenging or responding to business decisions across diverse lines of business such as Card, Retail, Commercial, and Payment Networks.
• Deep familiarity with U.S. and international operational resilience and risk management regulatory standards, such as OCC Payment Systems Guidance, Payment Card Industry Compliance, and NIST.
• Certified Business Continuity Professional (CBCP/MBCP).
• Certified in Risk and Information Systems Control (CRISC).
• Certified Information Security Manager (CISM).
• Other operational risk or resilience designations.
• Experience leading data-driven risk analyses, developing risk-based hypotheses, and translating complex technical data into clear, narrative-driven executive reports.

Responsibilities

• Collaborate with first- and second-line functions to analyze the existing risk management program framework and its applicability to the network and merchant services business.
• Educate and influence risk management colleagues and leaders on nuanced or specialized considerations.
• Use subject matter expertise to advise and challenge on risks affecting the network and merchant businesses through formal and informal engagements.
• Advise business leaders on regulatory requirements, policies, and industry standards.
• Develop expert-level understanding of end-to-end network and merchant business processes worldwide.
• Identify trends in business data and assess network payments risks, including emerging and external risks.
• Maintain subject matter expertise in the broader payments industry and applicable global laws and regulations.
• Ensure ongoing application of compliance requirements to business expansions and new products, including engagement with new downstream entities, new card-acceptance opportunities, global markets, and product development.
• Build strong relationships across the lines of defense, including Compliance, Legal, and Audit.
• Coach and develop direct reports and extended team members through leadership and presence.
• Support regulatory examination and engagement preparation and delivery.
• Manage, develop, and coach a Risk Advisory Team in support of its responsibilities and career development.
• Participate in reporting activities to business and Risk Management leadership.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director