Director - Revenue & Marketing Delivery, PMO

Hard Rock Digital•United States, FL

21h

About The Position

Hard Rock Digital is building an online sportsbook, casino, and social gaming business. The Director of Revenue & Marketing Delivery is a senior, hands-on delivery leader and highly experienced individual contributor reporting to the PMO and embedded across Revenue, Marketing, CRM, and Growth. This is an ownership role rather than a management or coordination layer: the Director personally drives high-impact commercial initiatives from definition through measurable results. The role requires practical experience within revenue or operational teams and understanding of how commercial performance is created, including acquisition, retention, CRM strategy, promotional mechanics, player lifecycle, operational constraints, and margin trade-offs. The Director brings strong Business Analyst foundations, commercial judgment, and the confidence to challenge work that does not align with strategy or commercial reality. The Director owns complex cross-functional initiatives end to end, defines scope and success measures, translates strategic priorities into executable plans, and resolves dependencies and blockers. They partner with Revenue, Marketing, CRM, and Growth leaders, maintain commercially grounded roadmaps, prioritize based on impact and feasibility, and provide clear visibility into progress, risks, trade-offs, and commercial impact. Success means initiatives move quickly and deliver measurable revenue or operational results, with improved clarity, pace, and accountability across teams.

Requirements

10+ years of experience progressing from Business Analyst into senior delivery or programme leadership roles.
Significant experience embedded within revenue or operations functions in gaming, online entertainment, casino, or closely related digital sectors.
Direct exposure to commercial levers such as acquisition, retention, CRM, promotional strategy, player lifecycle management, or operational performance.
Evidence of personally driving complex, commercially impactful initiatives end to end.
Strong commercial judgment and confidence to challenge constructively.
Ability to operate comfortably in both strategic and detailed discussions.
Ability to influence senior stakeholders without formal authority.
Highly self-directed and proactive, and comfortable working in ambiguity.
Calm, structured, and outcome-focused under pressure.
Motivated by business impact rather than hierarchy or title.

Responsibilities

Personally own and drive strategic commercial initiatives.
Lead complex, cross-functional initiatives from end to end.
Define initiative scope, outcomes, sequencing, and commercial success measures.
Translate strategic priorities into executable plans and drive them to measurable impact.
Shape requirements, clarify commercial logic, resolve dependencies, and unblock teams as needed.
Take accountability for outcomes rather than limiting involvement to coordination or reporting.
Partner with Revenue, Marketing, CRM, and Growth leaders in commercial and operational discussions.
Assess whether proposed initiatives are likely to improve revenue, margin, or customer value.
Ensure delivery priorities reflect commercial realities.
Maintain an integrated, outcome-focused view of initiatives across Revenue, Marketing, CRM, and Growth.
Sequence and prioritize work based on commercial impact and operational feasibility.
Challenge scope, timing, or resourcing when misaligned with business goals.
Keep roadmaps responsive to trading performance and strategic changes.
Track progress and intervene when delivery slows or drifts.
Remove blockers and resolve cross-functional friction.
Hold peers accountable for commitments and follow through until outcomes are achieved.
Provide clear visibility into progress, delivery confidence, and commercial impact.
Surface risks, trade-offs, and misalignment early, with clear recommendations.
Translate leadership discussions into actions, owners, and timelines.