Director - Revenue & Marketing Delivery, PMO

Hard Rock Digital•United States, FL

2d•Hybrid

About The Position

Hard Rock Digital is building a team to become the best online sportsbook, casino, and social gaming company in the world. They are creating a deeply curious team passionate about learning, operating, and building new products and technologies for millions of consumers. The company is customer-obsessed, focusing on every customer interaction, experience, behavior, and insight, and striving to act authentically. Hard Rock Digital leverages the established Hard Rock brand, known globally in gaming, entertainment, and hospitality, to expand into the digital space. The Director of Revenue & Marketing Delivery is a senior, hands-on delivery leader and highly experienced individual contributor. This role reports to the PMO and is embedded across Revenue, Marketing, CRM, and Growth. The primary purpose of this role is to personally drive high-impact commercial initiatives from definition through to measurable results. This is not a management or coordination role; the individual will own and lead complex initiatives directly, shape solutions, align stakeholders, resolve blockers, and ensure commercial delivery. The role requires operational experience within revenue or operational teams, understanding how commercial performance is created, including acquisition, retention, CRM strategy, promotional mechanics, player lifecycle, operational constraints, and margin trade-offs. The individual is expected to contribute meaningfully to leadership discussions as a commercially credible voice, not just facilitate execution. Strong Business Analyst foundations, deep commercial judgment, and the confidence to challenge misaligned strategies or commercial realities are essential.

Requirements

10+ years’ experience progressing from Business Analyst into senior delivery or programme leadership roles
Significant experience embedded within revenue or operations functions in gaming, online entertainment, casino or closely related digital sectors, not solely within PMO or central delivery teams
Direct exposure to commercial levers such as acquisition, retention, CRM, promotional strategy, player lifecycle management or operational performance
Clear evidence of personally driving complex, commercially impactful initiatives end-to-end
Strong commercial judgement with the confidence to challenge constructively
Able to operate comfortably in both strategic and detailed discussions
Influences senior stakeholders without formal authority
Highly self-directed, proactive and comfortable in ambiguity
Calm, structured and outcome-focused under pressure
Motivated by business impact, not hierarchy or title

Responsibilities

Personally own and drive strategic commercial initiatives
Lead complex, cross-functional initiatives end-to-end
Define scope, outcomes, sequencing and commercial success measures
Translate strategic priorities into executable plans and drive them through to measurable impact
Step into the detail where required, shaping requirements, clarifying commercial logic, resolving dependencies and unblocking teams
Take accountability for outcomes, not just coordination or reporting
Operate as a trusted partner to Revenue, Marketing, CRM and Growth leaders
Engage as a peer in commercial and operational discussions, bringing informed challenge and perspective grounded in real experience
Test whether proposed initiatives will genuinely move revenue, margin or customer value
Ensure delivery priorities reflect commercial reality, not internal noise or politics
Maintain an integrated, outcome-focused view of initiatives across Revenue, Marketing, CRM and Growth
Sequence and prioritise work based on commercial impact and operational feasibility
Proactively challenge scope, timing or resourcing when misaligned with business goals
Ensure roadmaps remain dynamic and responsive to trading performance and strategic shifts
Actively track progress and intervene decisively when delivery slows or drifts
Remove blockers and resolve cross-functional friction directly
Hold peers accountable for commitments with clarity and confidence
Maintain relentless follow-through until outcomes are realised
Provide simple, trusted visibility into progress, delivery confidence and commercial impact
Surface risks, trade-offs and misalignment early, with clear recommendations
Ensure leadership discussions translate into actions, owners and timelines