Director Registered Nurse Home Care

Banner Health•Tucson, AZ

About The Position

The Director Registered Nurse provides strategic nursing leadership and clinical administration for the Home Care service line, with accountability for patient care quality, clinical outcomes, nursing practice standards, education, safety, fiscal outcomes, and regulatory compliance. The role champions evidence-based care and fosters a professional practice environment across the Home Care continuum, with responsibility for clinical operations, caregiver education, patient safety, financial stewardship, quality outcome management, and workforce development. For the Tucson Home Health market, the director leads day-to-day operations, manages and develops a team of 25 or more clinicians, oversees an average daily census of 110–125 patients, and drives growth, marketing, and clinical quality initiatives. The position provides clinical feedback and mentorship and uses Home Care Home Base software. The director leads strategic and fiscal growth, supports business development and referral targets, and ensures clinical, operational, financial, human-resource, and quality outcomes meet established goals. The role ensures nursing care complies with applicable Medicare, state, Joint Commission, and CMS requirements; develops staff competency and performance; and directs continuous improvement efforts to advance safe, high-quality, fiscally responsible care. Banner Home Care is described as Arizona’s largest nonprofit, free-standing home care agency and as ranking in the top 25 percent of U.S. home care agencies.

Requirements

  • Completion of a BSN degree or 3 years of clinical experience to obtain the required level of business and clinical knowledge.
  • Five years of progressive home care leadership experience.
  • Current RN license in the state of practice.
  • BLS certification.
  • May require current clinical and/or administrator licensure in the state of practice, based on regulatory requirements and clinical scope.
  • Strong knowledge of Home Care nursing operations and nursing practice standards.
  • Knowledge of financial management of healthcare operations.
  • Knowledge of applicable regulatory and accrediting requirements, including Medicare, state, Joint Commission, and CMS.
  • Strong written and oral communication skills.
  • Strong decision-making, critical-thinking, and group-facilitation skills; ability to lead change and rapidly prioritize needs.
  • Analytical and critical-thinking skills to integrate and interpret clinical and operational data from diverse sources.
  • High computer literacy.
  • Banner Home Care AZ employees must have an Arizona Fingerprint Clearance Card at hire and maintain it throughout employment; an Arizona Criminal History Affidavit must be signed upon hire.
  • Experience as a DON, Director, Administrator, or Branch Director in home health; a proven record of growth in home health operations; Tucson market familiarity; and passion for clinical quality and team development are highlighted as fit factors.

Nice To Haves

  • BSN preferred for the Home Care service line.
  • Experience as a Director of Clinical Services, Branch Director, or similar home care leadership role, including regulatory oversight of clinical operations.
  • Additional related education and/or experience.

Responsibilities

  • Lead day-to-day operations for the Tucson Home Health market.
  • Manage and inspire a team of 25 or more clinicians.
  • Oversee an average daily census of 110–125 patients.
  • Drive growth, marketing, and clinical quality initiatives.
  • Provide evidence-based clinical feedback and mentorship to the team.
  • Develop, implement, and evaluate planning structures and processes that improve clinical and organizational outcomes.
  • Recruit, retain, onboard, train, develop, evaluate, coach, and manage clinical staff; establish professional development plans and performance standards.
  • Promote patient-centered care, inter-professional collaboration, constructive dialogue, and a cooperative team environment.
  • Lead evidence-based nursing practice and systematic, measurable care delivery across the Home Care continuum.
  • Collaborate with healthcare providers, community partners, and other leaders to advance Home Care nursing practice and shared goals.
  • Develop and support integrated business development plans to meet volume and referral targets.
  • Oversee clinical operations, quality and safety programs, nursing practice, human resources, and outcome evaluation.
  • Ensure clinical care meets regulatory, accreditation, and professional practice standards, including applicable Medicare, state, Joint Commission, and CMS requirements.
  • Meet revenue, expense, productivity, operating margin, and other financial targets while maintaining clinical quality and service excellence.
  • Develop, implement, and evaluate new or redesigned programs, services, products, and markets in support of organizational strategy.
  • Assess staffing effectiveness, including appropriate staffing levels, competency, skill mix, and licensure.
  • Direct continuous performance improvement and establish measures for clinical, operational, financial, utilization, and satisfaction outcomes.
  • Use Home Care Home Base software.

Benefits

  • Competitive pay and benefits through Banner Health, including an option to participate in health, financial, and security benefits.
  • May be eligible for the Management Incentive Program as part of the Total Rewards package.
  • Opportunities for career growth and advancement.
  • Collaborative team culture that values expertise.
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