Director-Recruiting (Conv)

Manpower•US, North Carolina, NC

About The Position

The Recruiting Director provides strategic leadership and partnership for recruiting delivery across multiple markets, dedicated clients, or programs. The role is the primary recruiting partner to regional and senior business leaders, ensuring recruiting capabilities, capacity, and execution align with strategy, client demand, and growth objectives. The Recruiting Director oversees Recruiting Managers and Supervisors, promoting consistent performance, scalability, and disciplined execution across markets. The role translates business priorities into recruiting strategy, strengthens standardized execution, addresses delivery risks, and enables Recruiting Managers to meet demand, coverage, and fill-rate goals.

Requirements

Experience leading recruiting delivery teams, recruiting operations, or talent acquisition delivery in a high-volume, service-based, or multi-site environment.
Experience managing recruiting performance against measurable goals, SLAs, KPIs, or operational scorecards.
Experience coaching, developing, and holding leaders or teams accountable for execution and results.
Experience partnering with business leaders to align recruiting delivery with client demand, workforce needs, and market priorities.
High school diploma or equivalent.

Nice To Haves

Experience within staffing, workforce solutions, recruiting operations, or a similar client-service delivery environment.
Experience leading Recruiting Managers or multi-market recruiting delivery teams.
Experience supporting dedicated client programs, high-volume recruiting, or complex distributed delivery models.
Experience using recruiting technology, dashboards, and reporting tools to manage performance.
Bachelor’s degree or equivalent combination of education and experience.
Canadian French language capability for select Canada-based roles, where applicable.

Responsibilities

Drive consistent execution of Manpower recruiting strategy across the portfolio, reducing unnecessary local variation and reinforcing standardized processes and tools.
Set execution priorities and guardrails for Recruiting Managers, particularly for complex, high-volume, or at-risk delivery.
Oversee portfolio delivery performance against demand, coverage, and fill-rate goals.
Provide guidance and insight on labor market conditions, talent availability, recruiting risks, and delivery constraints to inform business decisions.
Intervene in systemic delivery risks and remove barriers affecting recruiting performance.
Use AI-enabled tools, technologies, and digital solutions in accordance with organizational policies and role requirements, applying human judgment, accountability, and ethical considerations.
Serve as the primary recruiting partner to regional and senior market leaders.
Advise Market, Sales, and client leadership on demand planning, capacity, delivery risks, and recruiting execution.
Partner with business leaders to align recruiting priorities and capacity with market strategy, client demand, and growth objectives.
Lead resolution of systemic delivery issues by identifying root causes, coordinating cross-functional actions, and ensuring sustainable solutions.
Represent recruiting in cross-functional planning and decision-making to align sales, delivery, operations, and client commitments.
Drive portfolio performance visibility through standardized metrics, dashboards, reporting cadence, and performance reviews.
Translate recruiting data and insights into actionable direction for Recruiting Managers, including prioritization, performance interventions, and resource allocation.
Monitor trends in fill rates, time-to-fill, capacity utilization, requisition coverage, delivery risk, and SLA performance.
Identify, pilot, and scale best practices that improve recruiting consistency, efficiency, and outcomes.
Use data-driven decision-making to address performance gaps, forecast capacity needs, and support continuous improvement.
Ensure recruiting execution complies with regulatory requirements, company policy, quality standards, and established recruiting practices.
Reinforce governance, documentation, process adherence, and audit readiness through Recruiting Managers.
Address compliance, quality, or process gaps with recruiting leadership, business leaders, and appropriate support functions.
Ensure recruiting teams follow standardized operating procedures, tools, and best practices.