Director, Reconditioning Operations

DriveTime•Columbus, OH

2d•Onsite

About The Position

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! In short the Director, Reconditioning Operations is responsible for leading of all aspects of the Reconditioning Center, including bottom line management, process management, performance management, and quality assurance resolution. The Director, Reconditioning Operations must ensure that the center meets goals and all vehicles reconditioned meet our standards prior to being sent to our retail locations for sale. In long the Director, Reconditioning Operations is responsible for: Representing and maintaining a culture that exemplifies the DriveTime Core Principles. Work through onsite Operations Managers to ensure bottom line management objectives are met such as staffing, operating expenses, efficiency, quality, and productivity. Work with leaders throughout all departments to ensure all supply chain goals are established and met. Oversee recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover, fill all open positions, build a leadership bench, and improve performance. Schedule and lead both onsite and virtual meetings, location visits, and planning sessions. Utilize remote management skills and techniques to assess, motivate, develop, and influence Reconditioning Center teams. Maintain the health and integrity of all facility’s production systems. Effectively utilize root cause analysis practices to identify opportunities and create sustainable short and long-term plans to address. Through observations and report reviews, proactively identify trends and communicate findings and perspectives across all departments. Ensure Operations Managers are effectively training and developing their teams. Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of analytical reporting. Guide Operations Managers through the employee evaluation process providing perspective and instruction for proper employee development.

Requirements

Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
Agile in a fast-paced environment.
Ability to work in a high-functioning team environment.
Management material. Looking for someone that can lead, manage and grow within our organization.
Adherence to regular and predictable attendance.
High School Diploma or equivalent.
7+ years ‘management experience
Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.
Valid driver's license, good driving record.
Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered.
Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.

Nice To Haves

College degree in business or vocational/technical school preferred.
Automotive experience preferred.
Supply chain management.

Responsibilities

Leading of all aspects of the Reconditioning Center, including bottom line management, process management, performance management, and quality assurance resolution.
Ensuring that the center meets goals and all vehicles reconditioned meet our standards prior to being sent to our retail locations for sale.
Representing and maintaining a culture that exemplifies the DriveTime Core Principles.
Working through onsite Operations Managers to ensure bottom line management objectives are met such as staffing, operating expenses, efficiency, quality, and productivity.
Working with leaders throughout all departments to ensure all supply chain goals are established and met.
Overseeing recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover, fill all open positions, build a leadership bench, and improve performance.
Scheduling and leading both onsite and virtual meetings, location visits, and planning sessions.
Utilizing remote management skills and techniques to assess, motivate, develop, and influence Reconditioning Center teams.
Maintaining the health and integrity of all facility’s production systems.
Effectively utilizing root cause analysis practices to identify opportunities and create sustainable short and long-term plans to address.
Proactively identifying trends and communicating findings and perspectives across all departments through observations and report reviews.
Ensuring Operations Managers are effectively training and developing their teams.
Evaluating Reconditioning Center team performance and giving feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of analytical reporting.
Guiding Operations Managers through the employee evaluation process providing perspective and instruction for proper employee development.