Automotive Reconditioning Manager

EchoPark Automotive•Thornton, CO

About The Position

EchoPark Automotive is hiring an Automotive Reconditioning Manager for its dealership in Thornton, Colorado. The Recon Manager supports and coaches reconditioning teammates so they can perform their work effectively and helps the team deliver vehicles that meet quality and turnaround-time standards. The role requires accurate accounting and management of internal and subcontracted repairs through proper repair order management. The manager champions the company’s business model and brand vision, and is accountable for departmental targets relating to volume, quality, time standards, guest satisfaction, profitability, market share, and brand identity.

Requirements

  • Automotive reconditioning or service management experience.
  • General knowledge of vehicle mechanical operations.
  • Strong computer skills, including spreadsheets, word processing, data entry, and inventory systems.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks and follow up consistently.
  • Strong oral and written communication skills.
  • Ability to take ownership of details, both large and small.
  • Decision-making that demonstrates good judgment.

Responsibilities

  • Monitor daily productivity reports and corresponding payroll records.
  • Maintain high-quality reconditioning standards to minimize comebacks.
  • Conduct periodic spot checks of completed jobs for thoroughness and quality.
  • Coordinate the reconditioning phase of the used-vehicle supply chain with the buyer and retail teams.
  • Manage subcontractor relationships and hold vendors accountable for on-time delivery at negotiated rates.
  • Understand and comply with federal, state, and local regulations affecting service operations, including hazardous-waste disposal and OSHA right-to-know requirements.
  • Forecast department and individual goals and work toward meeting them as a team leader.
  • Ensure team members achieve their annual training and development goals.
  • Remain open to opportunities for innovation.
  • Celebrate team achievements.
  • Coach, assist, and support reconditioning teammates.
  • Manage repair orders and maintain a complete accounting of internal and subcontracted repairs.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Access to leadership and personal development programs
  • Casual dress code
  • Bonus potential
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