Automotive Reconditioning Manager

Sonic Automotive•Thornton, CO

6d•$95,000 - $110,000

About The Position

EchoPark Automotive is hiring an Automotive Reconditioning Manager for its dealership in Thornton, Colorado. The Recon Manager coaches, assists, and supports reconditioning teammates so they can perform to the best of their abilities. The role helps the team recondition vehicles within established quality and time standards and ensures complete accounting of internal and sublet repairs through proper repair order management. The manager champions the company’s business model and vision, and is accountable for department targets covering volume, quality, turnaround time, guest satisfaction, profitability, market share, and brand identity. The position coordinates reconditioning across the used-vehicle supply chain and supports a high-quality, productive team environment.

Requirements

Automotive reconditioning or service management experience is required.
General knowledge of vehicle mechanical operations.
Strong computer skills, including spreadsheets, word processing, data entry, and inventory systems.
Strong analytical and problem-solving skills.
Ability to prioritize multiple tasks and follow up consistently.
Strong oral and written communication skills.
Ability to take ownership of details, both large and small.
Sound judgment and decision-making ability.

Responsibilities

Monitor daily productivity reports and corresponding payroll records.
Maintain high-quality reconditioning standards to minimize comebacks and conduct periodic spot checks of completed work.
Coordinate the reconditioning phase of the used-vehicle supply chain with the buyer and retail teams.
Manage sublet work relationships and hold vendors accountable for on-time delivery at negotiated rates.
Understand, stay current with, and comply with applicable federal, state, and local service-operation regulations, including hazardous-waste disposal and OSHA right-to-know requirements.
Forecast department and individual goals and work as a team leader to achieve them.
Ensure each team member achieves annual training and development goals.
Remain open to continuous innovation and celebrate team achievements.
Manage repair orders and maintain complete accounting of internal and sublet repairs.
Achieve targets for volume, quality, time standards, guest satisfaction, profitability, market share, and brand identity.