Director, Project Management - Debit Products

Capital One • McLean, VA

1d • $187,300 - $235,100

About The Position

Capital One is seeking an accomplished program leader to champion cross-functional alignment, drive the Product Development Life Cycle (PDLC), and serve as a trusted strategic advisor to executive leadership. The role aligns execution with enterprise priorities, navigates complex cross-system dependencies, enforces quality and governance standards, and proactively mitigates risks to deliver predictable, high-impact outcomes across the product portfolio.

The Director guides PDLC execution and program reviews, coordinates planning inputs across internal teams and external vendors, and turns program health, risks, and delivery metrics into actionable updates for senior leaders. The role also develops risk-mitigation strategies, manages resources, and coaches program managers. The successful candidate will influence prioritization of controls and investments, represent the organization in audits and senior forums, and help build team expertise in risk management practices.

Requirements

• Bachelor’s degree or military experience.
• At least 7 years of project management experience.
• At least 3 years of people management experience.
• At least 7 years of experience delivering large-scale transformational people initiatives while supporting organizational change.
• Outstanding influencing skills to drive prioritization of controls and investments.
• Proven ability to manage work in dynamic, complex environments, including risk management and process documentation.
• Excellent communication skills for serving as the primary point of contact for audits and representing the organization in high-level forums.

Nice To Haves

• Master’s or MBA degree.
• At least 9 years of project management experience.
• At least 5 years of people management experience.
• PMP, Lean, Agile, or Six Sigma certification.
• At least 10 years of experience delivering large-scale transformational people initiatives while supporting organizational change.

Responsibilities

• Guide the Product Development Life Cycle (PDLC) to completion, lead the Director Program Review tier, and resolve critical blockers across strategic initiatives.
• Ensure adherence to PDLC governance standards, Program Health Reporting Standards, and decision protocols.
• Partner with product leads to gather and align Program Increment (PI) planning inputs from PULSE, internal partners, and external vendors for horizontal programs.
• Summarize program health, strategic risks, and delivery metrics into actionable updates for the Senior Leadership Team (SLT).
• Serve as the primary escalation point for critical risks and scope trade-offs.
• Collaborate with PULSE product area leads to develop risk-mitigation strategies, contingency plans, and trade-off evaluations that balance speed with risk tolerance.
• Allocate and manage workloads to maximize operational performance and resource efficiency.
• Coach and develop program managers across job levels to improve team capabilities, execution standards, and career growth.
• Influence prioritization of controls and investments across the TP Leadership Team.
• Manage work in dynamic, complex environments, particularly in risk management and process documentation.
• Coach associates to become subject matter experts aligned with technical towers and adopt Capital One risk-management practices.
• Act as the primary point of contact for audits and represent the organization in high-level forums with GPN and Enterprise partners.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director