Director, Project Management

BGBx

6d•$145,000 - $160,000•Remote

About The Position

The Director, Project Management serves as the internal portfolio lead for an assigned book of business. This strategic, execution-focused leader partners closely with Account teams to build and maintain accurate work projections, prioritize initiatives, and ensure the portfolio remains operationally sound and financially healthy. The role is responsible for delivering high-quality work that drives client satisfaction, meets business objectives, and balances client and agency economics. The Director leads and mentors a multi-skilled Project Management team and drives operational excellence across the business. The position may be performed remotely within the United States. BGBx is headquartered in New York City; compensation for candidates outside the New York City area will be adjusted to reflect the market for their primary work location.

Requirements

At least 8 years of project management experience, preferably in healthcare advertising, pharmaceuticals, medical communications, or an agency environment.
Proven experience leading large-scale, integrated, multi-channel programs and portfolios.
Demonstrated success managing and developing high-performing project management teams.
Strong understanding of agency operations, workflow management, resourcing, forecasting, and financial tracking.
Expertise in scoping, estimating, budgeting, and portfolio management.
Ability to navigate complex client relationships and lead conversations about timelines, production considerations, and business tradeoffs.
Exceptional organizational, communication, leadership, and problem-solving skills.
Ability to manage multiple priorities and stakeholders in a fast-paced environment.
Experience collaborating cross-functionally with Account, Creative, Strategy, Production, and Functional Department Leads.
Proficiency with project management and resource management tools and systems.

Nice To Haves

Bachelor’s degree or equivalent professional experience preferred.

Responsibilities

Partner with Account and Marketing teams to communicate clearly, proactively, and consistently with clients and manage expectations.
Review projects across assigned accounts to assess resource and skill requirements and ensure appropriate staffing alignment.
Partner with Resource Management and Functional Department Leads to manage changing resource needs across the portfolio.
Lead project status reviews and facilitate cross-functional post-mortem sessions to drive continuous improvement.
Develop and oversee risk mitigation plans for large-scale and complex engagements.
Collaborate with capability leads to evolve workflows and improve operational efficiencies.
Prioritize work in progress with functional leads and Account teams to address bottlenecks and maintain momentum.
Manage portfolio budgets and communicate revenue shifts or financial risks to senior leadership.
Serve as the escalation point for vendor management concerns and production-related issues.
Identify and remove barriers to project success while ensuring projects remain on track.
Oversee portfolio workload distribution and facilitate resolution of complex production discussions with clients.
Partner with Account teams in client discussions about timelines, production challenges, and project tradeoffs.
Collaborate with Resourcing to adjust client workload priorities as business needs evolve.
Scope and estimate complex, integrated, multi-channel engagements and review estimates before client delivery.
Review team workloads, billings, actuals, utilization, and staffing plans to identify opportunities for optimization and efficiency.
Drive organization, information sharing, and alignment across functional departments and Account teams.
Mentor, manage, and develop Project Management team members to strengthen performance, productivity, and operational excellence.