Director, Project Based Housing
About The Position
The Director, Project-based Housing provides administrative and clinical oversight to Project-based Housing programs throughout Los Angeles County under the direction of the Senior Director, Project-based Housing. The role manages Assistant Directors and Program Managers and works with the Director of Housing Administration on relationships with Housing Authorities and other funders. It also provides direct oversight of program operations, reporting, outcomes, intakes, and referrals. The position oversees supportive services for people experiencing homelessness who live in Project Based Housing, coordinates with housing partners, supervises staff, supports housing placement and retention, and promotes quality improvement, compliance, and client care. The role is full-time, exempt, and management, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. The setting is listed as 100% onsite, with work across five Los Angeles County housing sites. The work environment also combines field and office settings.
Requirements
- Master’s degree in a mental health field, such as Social Work, MFT, or Psychology.
- Strong clinical skills and experience.
- Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
- Ability to work within a high-tolerance Harm Reduction model with Members who have multiple barriers.
- Extensive knowledge of local and federal government benefits and entitlements.
- Strong attention to detail and excellent time management, organizational, written, verbal, and cross-cultural communication skills.
- Computer literacy and ability to use computerized databases for client file management, with basic skills in Microsoft Word, Outlook, and Excel.
- Strong interpersonal, collaboration, and team-building skills.
- Ability to work as part of a multidisciplinary team.
- Passion for working with the population served.
Nice To Haves
- Active clinical license in good standing with the California Board of Behavioral Sciences for more than two years.
- At least four years of management or supervisory experience.
- Experience managing and providing oversight to multiple teams.
Responsibilities
- Oversee supportive service teams that engage and provide stabilization and retention services to homeless individuals living in Project Based Housing.
- Collaborate with Housing Developers, landlords, and property management companies on housing placement, retention, and program operations improvements.
- Work with Assistant Directors, Program Managers, and other team members to remove barriers to permanent housing access and long-term housing retention.
- Provide clinical and administrative supervision to Assistant Directors and Program Managers.
- Provide clinical supervision to Project-based staff working toward clinical licensure.
- Lead and facilitate team meetings and case conferences for Project-based Housing management and program staff.
- Assess programs to identify process gaps and develop responsive trainings or improvements to client care and staff support and retention.
- Evaluate individual crisis situations and provide crisis intervention or triage with staff, including guiding responses to medical and mental health crises and writing LPS 5150 applications.
- Collaborate with management teams and direct service providers to develop appropriate intervention plans.
- Oversee file reviews for required grant documentation and eligibility.
- Conduct ongoing client file reviews and file management for quality assurance and audit preparation.
- Train staff on file documentation and contract outcomes and goals.
- Generate HMIS and CHAMP reports, identify errors, and provide follow-up reports to staff for corrective action plans.
- Generate monthly client lists for case managers identifying clients who need HMIS or CHAMP data corrections.
- Assist with program and fiscal audits.
- Act as liaison with Housing Authorities, DHS, DMH, and Brilliant Corners leadership.
- Assist with gathering documentation for RFP processes when funding opportunities are identified.
- Complete special projects and other assigned duties.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Retirement planning (403b) with matching
- Paid holidays
- Paid vacation days
- Paid sick days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary short- and long-term disability
- Voluntary pet insurance
- Corporate discounts on hotels, theme parks, concerts, movies, restaurants, and more
- The People Concern University and certificates
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What This Job Offers
Job Type
Full-time
Career Level
Director
