Director, Program Management

Blend360•Stamford, CT
•$190,000 - $280,000

About The Position

Blend360 is seeking a strategic, execution-oriented delivery and PMO leader to oversee complex AI, data, customer experience, and digital transformation initiatives. The role leads a portfolio of programs from strategy and discovery through production launch, adoption, and measurable business value, bridging business strategy and execution through disciplined delivery and governance. The Director works across strategy, architecture, data engineering, analytics, AI, marketing technology, product, and operations teams. The role establishes PMO standards, delivery frameworks, and governance models; coaches teams; manages risks and escalations; and leads meetings and forums that keep initiatives aligned and progressing. The position also supports business development and develops reusable delivery practices. The role requires willingness to commute to Stamford, Connecticut. Blend360 describes its culture as valuing clarity, collaboration, and results, and offers a competitive benefits program. The starting pay range is $190,000–$280,000, with actual compensation based on factors including experience, skills, certifications, training, and location.

Requirements

  • 10+ years of experience in program delivery, PMO leadership, management consulting, digital transformation, data strategy, or technology delivery.
  • Experience leading complex, multi-workstream programs for enterprise or Fortune 500 clients.
  • Hands-on experience with several areas such as AI readiness, data modernization, Customer 360, identity resolution, CDPs, CRM, MarTech, analytics, or composable data platforms.
  • Comfort with Agile, hybrid, and traditional project delivery methods and the ability to select an appropriate approach.
  • Experience creating governance structures and delivery processes that improve speed, quality, and accountability.
  • Excellent communication skills, including presenting to executives and leading clients through complexity.
  • Ability to operate strategically while remaining grounded in delivery details.
  • Commercial judgment and experience with estimates, budgets, staffing models, proposals, and statements of work.
  • Bachelor’s degree or equivalent professional experience.
  • Willingness to commute to Stamford, CT.

Nice To Haves

  • Background in consulting, agencies, systems integration, or high-growth transformation practices.
  • Experience taking AI or data initiatives from strategy or proof of concept into production at scale.
  • Track record of building or scaling a PMO, delivery practice, or consulting capability.
  • Professional certifications such as PMP, PgMP, SAFe, Scrum, Lean, or similar.
  • Experience managing distributed or global teams.
  • Familiarity with cloud data platforms, marketing technology ecosystems, CRM platforms, and modern analytics environments.

Responsibilities

  • Lead a portfolio of strategic AI, data, digital, and customer transformation programs from discovery through production launch and adoption.
  • Establish project charters, roadmaps, governance models, milestones, workstreams, and clear success measures.
  • Create and maintain PMO standards, delivery frameworks, RACI models, reporting templates, and stage gates.
  • Coordinate teams across strategy, architecture, data engineering, analytics, AI, CRM, MarTech, product, and operations.
  • Translate complex business objectives into initiatives, requirements, and priorities.
  • Manage risks, issues, dependencies, scope changes, budgets, capacity, and escalations; keep stakeholders informed and decisions moving.
  • Run operating reviews, steering committees, client meetings, status reports, and decision forums.
  • Guide initiatives through discovery, assessment, proof of concept, implementation, production launch, and adoption.
  • Ensure solutions are practical, scalable, well-governed, and aligned with enterprise architecture and data strategy.
  • Support business development, proposals, estimates, statements of work, and client presentations.
  • Develop reusable delivery playbooks and continuously improve how teams plan and execute work.
  • Coach delivery managers, project managers, and team members to strengthen delivery capability.
  • Track business value, including adoption rates, revenue impact, retention, efficiency gains, cycle time improvements, data quality, and customer experience outcomes.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Paid holidays
  • Commuter benefits
  • Spending accounts
  • Life insurance
  • Disability coverage
  • Employee assistance program (EAP)
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