Director, Program Management

Securitas Technology • Uniontown, OH

10d

About The Position

The Director of Program Management for Securitas Technology has full delivery accountability for multi-geography teams delivering electronic security integration programs valued at $5 million to $50 million. The role has ultimate ownership of program profitability and customer satisfaction. The Director manages programs with support from program managers, tracks and reports quality, delivery, and financial metrics to executive management, and oversees contract performance. The role also manages program financials and revenue recognition, works to improve margins on active programs, and shapes delivery models, plans, governance, risk mitigation, and business cases for new deals. The Director develops and maintains long-term client relationships and manages program risks.

Requirements

• 7–10 years of work experience in construction project/program management or delivery management.
• Experience managing a team of at least 80–100 resources.
• Deep experience in electronic security integration.
• Ability to demonstrate accountability in a multi-stakeholder environment, navigate stakeholders, and deliver results.
• Strong understanding of financials, profitability, and cash flow.

Responsibilities

• Take full delivery accountability for multi-geography teams delivering $5 million to $50 million electronic security integration programs, with ownership of profitability and customer satisfaction.
• Manage programs with support from a team of program managers.
• Track key quality, delivery, and financial metrics and report them to executive management.
• Track, flag, and mitigate program risks.
• Develop and sustain long-term client relationships and ensure customer satisfaction.
• Oversee and verify contract performance.
• Manage program financials and revenue recognition, with accountability for profitability.
• Devise and execute approaches to improve margins on active programs.
• For new deals, define the delivery model, delivery plan, and governance plan; identify potential risks and mitigations; and shape the program business case.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed