Director, Product - US Retirement

Manulife • Boston, MA

3d • $128,550 - $222,820 • Hybrid

About The Position

Manulife John Hancock Retirement is redefining its US Retirement business to help customers save for retirement. The team works within a SAFe agile delivery model to create engaging, streamlined experiences for retirement plan customers and intermediaries.

The Director, Product Domain Lead connects strategy, priorities, investment decisions, roadmaps, delivery decisions, and measurable business outcomes across the lifecycle of an enduring product domain. The role owns the domain strategy and roadmap, supports investment and prioritization decisions, leads cross-functional alignment, and measures success through outcomes. It also provides decision-ready communications to senior leaders and collaborates with other Domain Leads on dependencies, sequencing, and shared outcomes.

This is an existing vacancy based in a hybrid working arrangement. The expected salary range is $128,550 to $222,820 USD, with potential incentive compensation tied to business and individual performance. Eligible employees may access customizable insurance, retirement, wellness, leave, and paid-time-off benefits.

Requirements

• At least 7 years of experience as a product delivery or product strategy leader.
• Strong leadership and communication skills, including the ability to own deliverables and drive collaboration with cross-functional teams and stakeholders.
• Ability to balance strategic thinking with detailed execution.
• Exceptional organization, communication, and interpersonal skills.
• Ability to cultivate relationships with key stakeholders across functions and levels.
• Good understanding of project management methodologies and agile processes.

Nice To Haves

• Ability to translate business strategy into executable plans and measurable outcomes, with a transformational, strategic, and portfolio mindset.
• Ability to design and institutionalize operating mechanisms that improve efficiency, predictability, and performance.
• Experience collaborating across architecture, product, finance, operations, and agile teams.
• Proficiency in cost-benefit analysis, prioritization, and hypothesis validation.
• Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
• Ability to present business cases and influence approvals and alignment.

Responsibilities

• Own the strategy and roadmap for an enduring product domain, linking near-term priorities with longer-term business outcomes.
• Frame issues, develop options and recommendations, and resolve or escalate tradeoffs to support effective decision-making.
• Inform investment and prioritization decisions, including sequencing, scope, and whether work should continue, change, be deferred, or stop.
• Lead cross-functional collaboration among Business, Technology, Operations, Risk, Legal, and Compliance around shared outcomes.
• Balance customer, commercial, operational, regulatory, and technology considerations.
• Maintain a multi-year view of the domain.
• Measure success through outcomes rather than only completion of scope or delivery activity.
• Provide decision-ready communications to senior leaders focused on outcomes, tradeoffs, recommendations, and required decisions.
• Collaborate with other Domain Leads on critical dependencies, sequencing, and outcomes dependent on their workstreams.

Benefits

• Customizable health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage.
• Adoption and surrogacy benefits, wellness benefits, and employee/family assistance plans.
• Retirement savings plans, including pension and 401(k) savings plans, and a global share ownership plan with employer matching contributions.
• Financial education and counseling resources.
• U.S. paid time off, including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time annually, or more where required by law.
• Statutory leaves of absence.
• Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
• Learning and career growth support.
• Flexible environment focused on well-being and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed