Director, Product - US Retirement

Manulife•Boston, MA

2d•$128,550 - $222,820•Hybrid

About The Position

Manulife John Hancock Retirement is redefining its US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team delivers solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Director, Product Domain Lead connects strategy, priorities, investment decisions, roadmaps, delivery decisions, and measurable business outcomes across the lifecycle of an enduring product domain. The role balances strategic and delivery considerations—including customer, commercial, operational, regulatory, and technology needs—and maintains a multi-year view of the domain. Success is measured by outcomes rather than simply completion of scope or delivery activity. This is an existing vacancy based in Boston, Massachusetts, with a hybrid working arrangement. The expected salary range is $128,550–$222,820 USD, with the opportunity to participate in incentive programs tied to business and individual performance.

Requirements

At least 7 years of experience as a product delivery or product strategy leader.
Strong leadership and communication skills, including the ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders.
Ability to balance strategic thinking with detailed execution.
Exceptional organizational, communication, and interpersonal skills.
Ability to cultivate relationships with key stakeholders across functions and levels.
Good understanding of project management methodologies and agile processes.

Nice To Haves

Ability to translate business strategy into executable plans and measurable outcomes.
Ability to design and institutionalize operating mechanisms that scale predictability and performance.
Skill working across architecture, product, finance, operations, and agile teams.
Proficiency in cost-benefit analysis, prioritization, and hypothesis validation.
Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
Ability to present business cases and influence approvals and alignment.

Responsibilities

Own the strategy and roadmap for an enduring product domain, connecting near-term priorities with longer-term business outcomes.
Frame issues, develop options and recommendations, and resolve or escalate tradeoffs to drive effective decision-making.
Inform investment and prioritization decisions, including recommendations on sequencing, scope, and whether work should continue, change, be deferred, or stop.
Lead cross-functionally, bringing Business, Technology, Operations, Risk, Legal, and Compliance together around shared outcomes.
Balance customer, commercial, operational, regulatory, technology, business, and delivery considerations.
Maintain a multi-year view of the domain.
Measure success through outcomes rather than solely through scope completion or delivery activity.
Provide decision-ready communications to senior leaders focused on outcomes, tradeoffs, recommendations, and required decisions.
Collaborate with other Domain Leads on critical dependencies, sequencing, and outcomes dependent on multiple domain workstreams.

Benefits

Incentive programs and incentive compensation tied to business and individual performance.
Customizable health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage.
Adoption and surrogacy benefits.
Wellness benefits and employee/family assistance plans.
Retirement savings plans, including pension and 401(k) plans, and a global share ownership plan with employer matching contributions.
Financial education and counseling resources.
Up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year.
Statutory leaves of absence.
Flexible environment supporting well-being and inclusion.
Learning and career growth support.