Director, Product - US Retirement

Manulife•Boston, MA

3d•$128,550 - $222,820•Hybrid

About The Position

Manulife John Hancock Retirement is redefining its US Retirement business to help customers save for retirement. The team works within a SAFe agile delivery model to deliver engaging, streamlined experiences for retirement plan customers and intermediaries. The Product Director leads the planning, prioritization, governance, and execution of the organization’s Risk, Regulatory, and Compliance Book of Work (BoW). The role coordinates across Compliance, Legal, Risk, Technology, Operations, and Product to translate regulatory requirements into actionable business capabilities and deliver them successfully. The Director monitors regulatory developments, assesses business impacts, facilitates enterprise readiness, and drives cross-functional execution to meet compliance obligations while minimizing customer, operational, and business disruption. The role partners with Compliance and business leadership, balancing regulatory requirements with strategic business objectives. The position is based in a hybrid working arrangement, with Boston, Massachusetts listed as the referenced salary location. The role is an existing vacancy.

Requirements

At least 5 years of experience in US retirement and familiarity with U.S. regulatory environments.
Experience leading complex cross-functional initiatives.
Experience working within Agile, SAFe, or product operating models.
Strong understanding of regulatory, compliance, risk, governance, or audit functions.
Demonstrated ability to influence without direct authority.
Exceptional stakeholder management and executive communication skills.
Experience developing roadmaps, strategic plans, and governance frameworks.
Strong analytical and problem-solving capabilities.

Responsibilities

Serve as the primary business lead and strategic partner for Regulatory, Compliance, and Risk initiatives.
Build working relationships with Compliance, Legal, Risk, Audit, and business stakeholders.
Translate regulatory requirements into business, product, process, data, and technology impacts.
Coordinate business responses to new and changing regulatory requirements.
Lead regulatory impact assessments and facilitate decisions with senior stakeholders.
Track and deliver regulatory commitments, findings, and remediation activities.
Own the end-to-end Risk, Regulatory, and Compliance Book of Work roadmap.
Partner with technology and business leaders to prioritize work based on risk, regulatory obligations, business value, and implementation complexity.
Develop annual and multi-year regulatory roadmaps aligned with enterprise strategy.
Monitor dependencies, risks, and execution progress across initiatives.
Facilitate governance forums and provide transparent reporting to leadership.
Ensure initiatives are adequately funded, staffed, and sequenced for delivery.
Analyze industry and regulatory trends to identify emerging impacts and opportunities.
Recommend strategic responses to evolving regulatory requirements.
Drive cross-functional planning across Product, Operations, Technology, and Shared Services teams.
Identify opportunities to improve processes, controls, governance, and operating models.
Promote scalable, sustainable compliance capabilities rather than one-time solutions.
Develop reporting and metrics to measure regulatory program health and compliance readiness.
Influence and align senior leaders across multiple organizations.
Facilitate discussions involving competing priorities or resource constraints.
Prepare executive-level presentations, recommendations, and business cases.
Communicate complex regulatory topics in clear business language.
Build organizational awareness and readiness for regulatory change.