US Benefits & Retirement Administration Manager

Schneider Electric•Nashville, TN

11h•Hybrid

About The Position

We are seeking an experienced and strategic U.S. Benefits & Retirement Administration Manager to lead the administration, governance, and continuous improvement of U.S. benefits programs, including Health & Welfare, 401(k), executive benefits, and related retirement offerings. This role is responsible for ensuring operational excellence, vendor administration performance, and a seamless employee experience across all U.S. benefits programs. The manager will lead a team of benefit administration specialists reporting under People Operations (Shared Services function) while serving as a liaison between other HR pillars, external vendors. As part of the Rewards Services organization, this role will balance strategic operational execution, ensuring benefits programs are delivered accurately, efficiently, and in compliance with applicable regulations.

Requirements

Bachelor's degree in Human Resources, Business Administration, Finance, or related field.
5+ years of progressive experience in benefits administration, retirement administration, or total rewards operations.
3+ years of people leadership experience or demonstrated leadership of complex programs and cross-functional teams.
Experience managing external vendors and third-party administrators.
Advanced analytical and Excel skills.
Proven project management and process improvement experience.
Local to one of our US Hub locations and able to work 2 days in-office per week

Nice To Haves

CEBS, SHRM-SCP, SPHR, PMP, or related certification.
Experience with HRIS platforms such as Oracle, Dayforce, and ServiceNow.
Experience with data visualization tools such as Power BI, Tableau, or Alteryx.
Experience leading operational transformation or shared services environments.

Responsibilities

Oversee administration of U.S. benefits programs such as: Medical, Dental, Vision; Health Savings Accounts (HSA); Flexible Spending Accounts (FSA); COBRA; 401(k), retirement savings plans
Lead and support the development of a team of individual contributors and subject matter experts
Serve as the relationship owner for the Company’s third-party benefit administrator
Oversee statements of work, cost, contract negotiation, SLAs and performance metrics
Develop and implement operational strategies that improve employee experience, efficiency, and compliance.
Identify trends, risks, and improvement opportunities through analytics and operational reviews.
Partner with Total Rewards Centers of Excellence and HR leadership on implementation of new benefit programs and changes.
Act as the escalation point for complex benefit administration issues; partner with various HR pillars to resolve
Ensure administration complies with applicable federal, state, and local regulations, including: ERISA, ACA, HIPAA, COBRA, IRS regulations, Department of Labor requirements
Use data to identify continuous improvement initiatives and operational transformations