Director, Product-Led Growth

Upsun

2d • Remote

About The Position

The Director, Product-Led Growth (PLG) will lead the strategy, execution, and commercial success of Upsun’s product-led revenue engine as the company expands its portfolio with Upsun Dispatch alongside Upsun Cloud. The role owns the revenue target for product-led experiences and builds a scalable growth engine covering developer recruitment, freemium conversion, expansion, and customer retention. It works across Marketing, Product Management, and Engineering to connect platform capabilities with market-driven execution and grow Upsun’s global footprint.

The position reports directly to the Chief Marketing Officer. It is remote and currently open to candidates legally authorized to work in Canada, France, Germany, Spain, the United Kingdom, or the United States. Visa sponsorship is not available. The hiring process includes five interviews, and all roles require background checks.

Requirements

• Track record as a Senior Product Manager or Director with growth and commercial revenue responsibilities at a developer-focused, SaaS, or cloud platform company primarily driven by a PLG model.
• Ability to translate complex developer platform capabilities into intuitive self-service experiences that deliver measurable business value.
• Experience leading cross-functional growth initiatives across Marketing, Product Management, and Engineering.
• Hands-on depth in growth analytics, conversion funnels, freemium-to-paid activation, and retention.
• Practical understanding of modern developer workflows, cloud infrastructure, and the effect of AI-assisted development tools on user expectations.
• Legally authorized to work in Canada, France, Germany, Spain, the United Kingdom, or the United States.

Nice To Haves

• Experience running both self-service PLG funnels and enterprise sales handoffs through PLS.
• Background in cloud infrastructure, PaaS, DevOps, or developer platforms.
• Experience scaling product-led revenue across remote-first, international teams.

Responsibilities

• Own ARR from self-service product experiences, from initial signup through conversion, expansion, and retention.
• Develop and execute product-led growth programs to achieve ARR milestones and user acquisition targets, with particular focus on Europe and North America.
• Partner with the Head of Growth, Head of User Acquisition and Conversion, and Upsun Dispatch Product Managers to turn product strategy into measurable customer and business outcomes.
• Define in-product monetization levers and optimize self-service funnels.
• Partner with Sales to improve Product-Led Sales handoffs for enterprise accounts.
• Analyze intent data, user behavior, and churn metrics to improve onboarding, NPS, and customer lifetime value.

Benefits

• Flexible PTO.
• Comprehensive healthcare coverage in the UK, Canada, France, Spain, and the USA.
• Company stock options.
• Professional development budget.
• Office equipment budget.
• Wellness budget.
• Annual team gatherings.
• Inclusive parental leave.
• Remote work travel program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed