Director, Product Design

BNY Mellon•New York, NY

1d•Onsite

About The Position

BNY is seeking a Director, Product Designer to join Wealth Services in its New York, NY offices. A portfolio of work is required; applications without one will not be considered. The role provides guidance and technical expertise for complex user experience activities, including user research and testing, interaction design, and visual design. The designer reviews research findings and new or modified user personas presented to product and development teams, and helps create concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules. The position operates within a Studio-centric model, receives general instructions on routine work from a Lead Designer, and regularly exercises discretion under limited supervision. The successful candidate will build effective relationships within and across teams, contribute to team processes and organization, give and receive design feedback, mentor and train junior designers, and communicate clearly while advocating for user experience across the firm.

Requirements

Bachelor’s degree in psychology, user experience, design, human-computer interaction, or a related discipline, or equivalent work experience.
12 or more years of experience.
A portfolio of work; applications without one will not be considered.

Nice To Haves

Advanced degree preferred.
Experience in the securities or financial services industry is a plus.

Responsibilities

Provide guidance and technical expertise for complex user experience work, including user research and testing, interaction design, and visual design.
Review documentation of research findings and new or modified user personas presented to product and development teams.
Participate in and guide the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
Synthesize situations and information across multiple factors.
Apply company policies and procedures to resolve a variety of issues while building expertise.
Give design feedback and build effective relationships with immediate and cross-functional teams.
Contribute to team processes and organization.
Mentor and train more junior designers.
Communicate effectively, check for understanding, ask questions to understand others’ points of view, and advocate for user experience across the firm.
Exercise discretion and execute work under limited supervision, receiving general instructions on routine work from a Lead Designer.