Director, Product Design

BNY Mellon • New York, NY

1d • $147,000 - $310,000 • Onsite

About The Position

BNY is seeking a Director, Product Designer to join Wealth Services, based in its New York, NY offices. The role provides guidance and technical expertise for complex user experience work, including user research and testing, interactive design, and visual design. The designer reviews research findings and user personas presented to product and development teams, and guides the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications in line with project schedules.

Operating within a Studio-centric model, the role receives general instructions on routine work from a Lead Designer and regularly exercises discretion while working with limited supervision. The position involves building effective relationships across teams, contributing to team processes and organization, mentoring and training junior designers, communicating clearly, and advocating for user experience across the firm. A work portfolio is required; applications without one will not be considered.

Requirements

• Bachelor's degree in psychology, user experience, design, human-computer interaction, or a related discipline, or equivalent work experience.
• 12 or more years of experience.
• A portfolio of work; applications without one will not be considered.
• Ability to communicate effectively, provide design feedback, build relationships, and advocate for user experience.

Nice To Haves

• Advanced degree preferred.
• Experience in the securities or financial services industry is a plus.

Responsibilities

• Provide guidance and technical expertise for complex user experience activities, including user research and testing, interactive design, and visual design.
• Review documentation of research findings and new or modified user personas presented to product and development teams.
• Guide the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
• Synthesize situations and information across multiple factors and apply company policies and procedures to resolve issues.
• Give design feedback and build effective relationships with immediate and cross-functional teams.
• Contribute to team processes and organization.
• Mentor and train more junior designers.
• Communicate effectively, check for understanding, ask questions to understand others’ points of view, and advocate for user experience across the firm.
• Exercise discretion and execute work under limited supervision, receiving general instructions on routine work from a Lead Designer.

Benefits

• Competitive compensation and benefits and wellbeing programs.
• Flexible global resources and tools.
• Paid leaves, including paid volunteer time.
• 401(k) plan for eligible employees.
• Company-sponsored medical, dental, vision, and basic life insurance plans for eligible employees and dependents.
• Other paid time off benefits, such as vacation and sick time, depending on the position offered.
• Possible eligibility for an annual discretionary incentive award.

What This Job Offers

• Job Type: Full-time
• Career Level: Director