Director Product, Business Accounts

Airwallex

4d • $240,000 - $340,000 • Onsite

About The Position

As Director, Product, Business Accounts, you will lead the product experience for one of Airwallex’s most important and visible customer problem spaces: how businesses manage money across accounts, transfers, FX, reporting, and Airwallex Pay. This role is focused on creating a fluid and delightful user experience across Business Accounts and adjacent money movement workflows, with responsibility spanning the core surfaces customers use to manage their finances day to day.
You will work closely with Engineering, Design, Data, Product, and cross-functional partners across GTPN and Financial Platform to create a simpler, more unified Business Accounts experience. You will help shape how customers understand and move between account types, navigate key financial workflows, and trust Airwallex as their global financial operating system.
This role is based in San Francisco. For an exceptional senior candidate, scope may expand over time into adjacent product areas.

Requirements

• 10+ years of product management experience in high-growth technology companies, ideally across fintech, payments, treasury, financial infrastructure, or complex B2B SaaS.
• Experience owning customer-facing product areas with meaningful UX complexity, especially where multiple workflows or systems need to feel seamless to the end user.
• Bring strong product judgment, deep product taste, and an eye for craftsmanship, with the ability to translate strategic vision into intuitive, delightful, and seamless customer experiences.
• Demonstrated ability to partner deeply with engineering teams on technically complex products and translate backend or platform complexity into intuitive customer experiences.
• Experience working cross-functionally across Product, Engineering, Design, Data, and operational stakeholders in fast-moving environments.
• Strong communication and stakeholder management skills, with the ability to influence peers and senior leaders across multiple teams and domains.
• A track record of building or improving products used by globally operating, multi-entity, or operationally complex businesses.

Nice To Haves

• Experience in business accounts, treasury, transfers, FX, payments, wallets, or adjacent financial operations workflows.
• Experience leading products that sit at the intersection of user experience and financial infrastructure.
• Familiarity with the challenges of designing products that unify multiple financial capabilities into one clear customer experience.
• Experience building products for international businesses managing funds, payments, and reporting across currencies and markets.
• A strong sense of ownership, urgency, and bias toward action, with the ability to operate effectively in ambiguity.
• Experience in adjacent domains such as spend management, yield, or broader financial operations is a plus, particularly for candidates who could grow the role’s scope over time.

Responsibilities

• Own the end-to-end product experience for Business Accounts, spanning core customer workflows such as accounts, transfers, FX, reporting, and Airwallex Pay.
• Define the product strategy to elevate the Business Accounts experience, crafting an intuitive and cohesive journey that sets a new standard for account management and money movement.
• Partner closely with Engineering, including the engineering counterpart for this domain, and work cross-functionally across GTPN, Financial Platform, Yield, and related teams to turn platform complexity into simple customer-facing workflows.
• Drive product decisions across key Business Accounts surfaces including account overview, transfers, activity and reporting, settings, alerts, and mobile experiences.
• Act as the voice of the customer by translating friction in financial operations workflows into clear product priorities, roadmap decisions, and execution plans.
• Build alignment across Product, Engineering, Design, Data, Operations, and go-to-market stakeholders to deliver high-quality experiences at speed in a complex global environment.
• Help shape how Airwallex brings together product capabilities that today may feel fragmented to customers, especially as we move toward a more explicit account-based model across cash, yield, and credit experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed