Director of Business Development & Strategic Accounts

Mainline, LLC

1d•Remote

About The Position

Mainline, LLC is seeking a highly motivated and results-driven Director of Business Development & Strategic Accounts to drive revenue growth, strengthen customer relationships, and expand our presence within the telecommunications construction industry. This role is responsible for developing new business opportunities, maintaining executive-level customer relationships, identifying market expansion opportunities, and serving as the primary point of contact for key accounts. The ideal candidate will possess a deep understanding of telecom infrastructure construction, fiber deployment programs, and utility contracting environments. The Director of Business Development & Strategic Accounts will work closely with the President and operational leadership team to ensure alignment between sales efforts, customer expectations, and operational execution.

Requirements

5+ years of telecommunications, utility, construction, or infrastructure industry experience.
Demonstrated success generating new revenue and managing customer relationships.
Existing industry network and relationships within fiber, telecom, broadband, utility, or construction markets.
Strong negotiation and presentation skills.
Ability to travel as required.
Proven ability to work independently and produce measurable results.

Nice To Haves

Experience working with telecommunications providers, broadband operators, or utility companies.
Knowledge of underground and aerial fiber construction programs.
Experience managing multi-million-dollar customer accounts.
Experience with CRM systems and sales pipeline management.
Bachelor's degree in Business, Marketing, Construction Management, or related field.

Responsibilities

Identify, pursue, and secure new revenue opportunities within telecommunications, fiber broadband, utility, and infrastructure markets.
Develop and maintain a robust pipeline of opportunities that support Mainline's growth objectives.
Build relationships with decision-makers at telecommunications providers, utilities, engineering firms, and prime contractors.
Lead proposal development, pricing discussions, contract negotiations, and customer presentations.
Track market activity, competitor positioning, and upcoming bid opportunities.
Serve as the primary relationship manager for assigned key accounts.
Conduct regular customer meetings to understand future work forecasts, performance expectations, and potential issues.
Improve communication flow between customers and Mainline's operations team.
Identify risks, concerns, and opportunities before they impact project performance.
Develop account growth strategies designed to increase wallet share and long-term customer retention.
Establish trusted relationships with Director, VP, and executive-level customer contacts.
Represent Mainline at industry events, conferences, customer meetings, and networking functions.
Provide customer intelligence and market feedback to company leadership.
Assist in resolving escalated customer concerns while maintaining strong working relationships.
Assist leadership in forecasting future revenue opportunities and market demand.
Maintain accurate CRM records and pipeline reporting.
Provide monthly business development updates, opportunity tracking, and revenue forecasts.
Support acquisition evaluations, strategic partnerships, and expansion initiatives as needed.