Director, Platform Software Engineering

Oracle•Portland, OR

3d•$122,500 - $355,400

About The Position

The Director, Platform Software Engineering leads a platform group and develops strategies and plans to standardize runtimes, APIs, and SDKs across multiple teams. The role is accountable for group results and governance adherence, makes operational decisions to ensure compatibility, security, and performance, and sponsors cross-group innovation in resilience, capacity modeling, and interoperability. The director communicates platform health, risk, and adoption to executive leadership. The role sets platform strategy and interoperability standards; governs compatibility and security controls with SRE and security partners; approves high-risk migrations and deprecations; and owns group-wide resilience and capacity objectives. It directs software design, development, testing, troubleshooting, API lifecycle and interoperability, architecture, performance optimization, customer issue resolution, secure development practices, and system maintenance. The director also oversees complex initiatives, partnerships, problem-solving, continuous learning and improvement, and team performance and development. Oracle describes its work as bringing together data, infrastructure, applications, and expertise, with AI embedded across products and services, and states its commitment to an inclusive workforce and equal employment opportunity.

Responsibilities

Define platform strategy for a group, aligning runtimes, SDKs, and integration frameworks to interoperable, multi-tenant standards.
Govern cross-group compatibility and security controls with SRE and security partners; approve high-risk migrations and deprecations.
Own group-wide resilience and capacity objectives and institutionalize rollout, canary, and rollback patterns across services.
Guide leads and teams in designing software solutions and analyzing requirements to align with business and organizational goals.
Guide development of software features and enhancements according to design specifications, accessibility expectations, and documented software designs and code.
Lead design and specification reviews to improve multiple projects and programs.
Direct debugging and troubleshooting to identify and fix software issues.
Direct software testing, quality assurance, error logging, monitoring, and observability practices.
Drive optimization of design and development practices to improve performance across products and domains.
Direct teams in troubleshooting and resolving API functionality and integration issues and implementing API versioning, lifecycle, and interoperability strategies.
Direct software, system, and service design and development; coach managers on architecture decisions and best practices.
Guide periodic architecture reviews and adherence to architectural standards; collaborate with internal and external stakeholders to align architecture with business and customer priorities.
Direct implementation of performance optimization and scalability strategies and define processes for technology research and evaluation.
Collaborate with stakeholders, including executive leadership, to understand customer issues and align solutions.
Guide teams in providing technical support and prioritizing reported customer issues; advocate for customers and recommend product enhancements based on feedback.
Influence teams to resolve issues promptly and communicate effectively; direct training for customer issue and defect handling.
Lead investigation and troubleshooting of complex product maintenance issues and ensure customer agreement on short- and long-term solutions.
Collaborate with teams and leadership to establish, follow, and enforce security criteria, industry best practices, processes, and coding standards.
Ensure clarity and adherence to acceptance criteria and implement secure software development practices to prevent organizational security vulnerabilities.
Direct periodic system maintenance, testing, upgrading, and patching, including for critical vulnerabilities; ensure teams follow service contracts, terms, and conditions.
Evolve development standard operating procedures and drive automation, testing, and debugging to support service availability, health, support, and reliability.
Oversee multiple teams managing complex projects and initiatives, including timelines, deliverables, and budgets when applicable; delegate work, set priorities, and adjust resources or timelines as business needs change.
Lead cross-functional collaboration, build partnerships with business leaders, stakeholders, and customers, and model transparency, inclusivity, and use of diverse perspectives.
Provide oversight and coaching on complex operational and technical problems, complex data analysis, ambiguous issues, and root-cause identification.
Pursue strategic learning and create learning opportunities for team members and leaders; identify organizational skill gaps and evaluate learning strategies.
Empower teams to develop and implement process improvements, gain buy-in, seek feedback, and prioritize improvement roadmaps aligned with strategy and return on investment.
Drive team performance through feedback and coaching, align individual development goals with organizational initiatives, and collaborate with HR on hiring and promotion processes.