Director, Pharmacy

FFF Enterprises•Flower Mound, TX

About The Position

The Director, Pharmacy leads, administers, and oversees the pharmacy’s daily practice and operations, including strategic planning, pharmaceutical care, clinical and distributive services, financial management, regulatory accountability, and personnel management. The Director plans, coordinates, and evaluates pharmacy activities to support safe, accurate, timely, and effective service delivery. The position also performs staff pharmacist duties and participates in the on-call schedule as needed. The Director serves as Pharmacist-in-Charge (PIC) for the state in which the pharmacy is located and for any additional states requiring that designation. The Director maintains compliance with applicable federal and state laws, board of pharmacy requirements, professional standards, accreditation requirements, and company policies in jurisdictions where Nufactor is licensed or seeks licensure. The role oversees clinical and operational quality, maintains required medication records and controlled-substance accountability, and ensures readiness for regulatory reviews, inspections, and accreditation activities. The Director supervises and develops pharmacy personnel, including hiring, onboarding, training, coaching, performance management, and work assignment. The position provides clinical consultation to healthcare professionals, maintains current knowledge of medications and therapies, and communicates relevant clinical and regulatory updates to pharmacy staff. The Director also supports pharmacy resources, quality improvement, employee development, and continuity of patient care. The role works in normal office, pharmacy, and warehouse environments and requires occasional travel. Physical requirements include using a computer and standard office equipment, sitting for extended periods, and lifting and maneuvering items weighing at least 50 pounds. The position requires concentration, critical thinking, sound judgment, attention to detail, discretion, and effective work under pressure.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an ACPE-accredited program.
Working knowledge of applicable federal and state pharmacy laws, board of pharmacy requirements, dispensing standards, and professional practice requirements.
Working knowledge of Joint Commission and URAC standards applicable to pharmacy services.
Knowledge of pharmacy operations, pharmaceutical care, medication accountability, and controlled-substance requirements.
At least one year of hospital or infusion-based pharmacy experience, including knowledge of intravenous admixture and/or clinical components of home infusion therapy.
Full, current, unrestricted pharmacist license in the state where the pharmacy is located.
Ability to serve as PIC for the resident state and any additional states as directed by management or required by pharmacy law.
Ability to obtain and maintain pharmacist licensure or reciprocity in all states required to support patient care and business needs.
Must obtain Immune Globulin Certified Pharmacist (IgCP) certification within two years of employment and maintain it in accordance with certification requirements.
Strong analytical and problem-solving skills, including resolving complex clinical, operational, and medication-related discrepancies.
Ability to apply sound professional judgment and make independent, timely decisions in response to changing patient and operational needs.
Strong organizational, prioritization, and follow-through skills, including managing multiple responsibilities and interruptions while maintaining accuracy and attention to detail.
Effective verbal and written communication skills and ability to interact professionally with patients, healthcare professionals, teammates, and management.
Ability to lead and collaborate with on-site and remote team members.
Intermediate proficiency with Microsoft Outlook, Word, Excel, internet technologies, and standard office equipment.
Ability to remain current on medications, therapies, and common disease states through continuing education and independent professional development.
Ability to maintain patient, employee, and business confidentiality in accordance with HIPAA, company policy, and applicable law.
Ability to meet the position’s physical requirements, including viewing a computer screen, sitting for extended periods, and lifting and maneuvering items weighing at least 50 pounds.
Ability to work the hours and days required to perform essential functions as scheduled and to travel occasionally.

Nice To Haves

Knowledge of infusion-related medications, supplies, durable medical equipment (DME), and clinical considerations associated with home infusion therapy.
Prior experience supporting treatment and care of patients with hemophilia, immune deficiency, or other specialty conditions.
Previous pharmacy supervisory or management experience.
Ability to improve pharmacy workflows and promote consistent, efficient work practices.
Ability to coach and develop pharmacy personnel while maintaining clear performance expectations and accountability.
Certified Specialty Pharmacist (CSP) certification.

Responsibilities

Plan, supervise, coordinate, and evaluate pharmacy operations and practice.
Oversee daily workflow and direct pharmacists and technicians to ensure accurate, efficient work that meets established standards.
Provide clinical and operational judgment and serve as an escalation resource for pharmacy practice, workflow, and patient-care matters.
Manage pharmacy staffing, inventory, supplies, and other operational resources responsibly.
Perform staff pharmacist duties and participate in the on-call schedule as needed.
Participate in annual and mid-year inventory activities, special projects, and committees as required.
Serve as Pharmacist-in-Charge for the pharmacy’s resident state and any other states requiring a PIC designation.
Maintain required individual pharmacist licenses and support timely maintenance of pharmacy licenses and registrations in applicable states.
Ensure pharmacy services comply with federal and state laws, board of pharmacy requirements, professional standards, accreditation requirements, and company policies.
Monitor regulatory requirements and incorporate necessary changes into pharmacy practices, procedures, and staff guidance.
Maintain complete and accurate medication records, including controlled-substance records; submit required reports and documentation.
Maintain readiness for licensing reviews, regulatory inspections, and accreditation activities.
Oversee pharmaceutical care and clinical pharmacy services to promote safe, appropriate, and effective medication use.
Develop, implement, and maintain a pharmacy quality program that meets applicable Joint Commission, URAC, regulatory, and professional standards.
Monitor pharmacy service quality and address clinical, operational, or documentation concerns through follow-up and improvement measures.
Provide medication, service, and patient-care consultation to physicians and other healthcare professionals.
Maintain and share current clinical and regulatory knowledge through literature review, continuing education, in-services, seminars, and conferences.
Supervise pharmacy personnel and provide clinical and operational guidance.
Interview, select, onboard, train, develop, and retain qualified pharmacy employees.
Plan, assign, and direct work; establish duties, goals, and performance expectations aligned with company objectives; and ensure responsibilities are completed.
Complete timely performance evaluations and provide coaching, recognition, feedback, and corrective guidance as appropriate.
Maintain current job descriptions and support employee participation in company training and professional development.
Address employee concerns, complaints, and performance matters consistently and in accordance with company policies and applicable law.
Follow company policies, applicable regulations, safety procedures, and Compliance Program requirements; promptly report injuries, hazards, concerns, or violations.
Represent the company professionally, work constructively with colleagues and customers, respect workforce diversity, and perform other duties as assigned.