Director, Performance Analytics & Global Field Readiness

Salesforce•San Francisco, CA

About The Position

Salesforce is seeking a strategic, high-impact Director of Performance Analytics to lead how data defines, measures, and scales the impact of global sales enablement. In partnership with the head of Enablement Strategy, this role translates performance analytics strategy into an executable roadmap, owns delivery of the measurement ecosystem, and works with executive stakeholders and cross-functional data and engineering teams to build and scale an AI-enabled measurement approach globally. The Director will establish and run a Performance Analytics Center of Excellence, oversee a globally recognized framework for measuring enablement effectiveness, and develop repeatable practices for AI-driven assessments and agentic interactions that validate seller skills and behaviors. The role also owns the AE Readiness Index across Operating Units, using it to give leaders a 360-degree view of seller preparedness and report progress and risks. The position embeds success metrics into enablement planning and execution, aligns cross-functional partners, and builds and develops a team of analytics and measurement professionals.

Requirements

10+ years of experience in business or technology consulting.
Proven track record of delivering large-scale performance and analytics initiatives.
Decisive, action-oriented leadership and intellectual curiosity to continuously evolve the performance and analytics function.
Advanced proficiency with industry-standard analytical tools such as SQL, Tableau, or Power BI to manipulate large datasets.
Ability to translate complex analytical models into clear narratives and executive packs for senior stakeholders.
Strong ability to influence resources without direct reporting lines and navigate a complex global organization.

Responsibilities

Translate Performance Analytics strategy into a prioritized fiscal-year roadmap and build and run the function as a Center of Excellence for data-driven decision-making.
Lead implementation, adoption, and ongoing governance of a single global framework for measuring enablement effectiveness, in partnership with Enablement Strategy leadership.
Run pilots of AI-driven assessments and agentic interactions to validate seller skills and behaviors, and convert learnings into repeatable measurement practices.
Own the build, launch, and iteration of the AE Readiness Index across Operating Units, providing a 360-degree view of seller preparedness and reporting progress and risks to senior leadership.
Embed success metrics into the enablement operating model so planning and execution cycles are informed by predictive insights.
Partner with data, technology, and business user teams to deliver the development roadmap and launch and iterate AI-powered measurement solutions.
Deliver a holistic view of readiness encompassing skills, performance, and impact, with actionable insights for sellers and senior leaders.
Lead the working cadence of a cross-functional community of practice across Sales Strategy, Technology, and Enablement; keep the performance roadmap aligned with enterprise goals and escalate cross-team trade-offs to senior leadership.
Build, coach, and develop a team of analytics and measurement professionals, setting clear priorities and quality standards.